The LNB is stuck in high band which starts at 11700. The L103 Problem :-(
Eurobird 1 & Astra 2A/2B/2D at 28.2°E - LyngSat
There are not many channels FTA Astra 28.2 on the high band.
Get a refund from the supplier.
Thanks for the reply - do you have any other information?
Is this device ultimately incompatible with UK Freesat/FTA?
Or is it an issue with SOME of the qqboxes that have a hardware issue?
Is there anywhere to buy this device with some sort of guarantee or is it a case of giving up using it in UK?