Q: Deleting Protected Program - Dish loaded

[Mark_AR]

I guess I have a password set on my 522 and I just decided to clean up my DVR list. I don't recall setting it, but maybe I did 10 months ago.

The 'NEW FEATURES VIDEO' is protected and required a password to delete it. Needless to say, I used all 3 tries with no success.

Do I have any recourse other than calling a CSR?

For future reference, if DISH is going to load programming on my DVR, I would appreciate it immensly if it weren't PROTECTED or if they had 'Protected until viewed' on Dish loaded programming only.

 

[TuxCoder]

You want to delete that fuzzy-picture, unflattering lighting, mono sound, out of sequence, informative video?!? What's wrong with you?

But yeah, you probably just have to call Dish up.

 

[Mark_AR]

You want to delete that fuzzy-picture, unflattering lighting, mono sound, out of sequence, informative video?!? What's wrong with you?

Well I really hated to delete it but I needed that extra 7 min for Ambush Makeover. (I know it doesn't really count against our DVR space)

I waited until the password screen would come back(30-60 minutes??) and I had the opportunity to try 3 more passcodes. The last one worked.

Whew!!

At the very least, I still think 'Protect Til Viewed' should be the way dish handles forced DVR programming. Or NOT protecting it at all for us with limited memory problems.