Programming change fee

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Yragha

Yragha

SatelliteGuys Pro
Original poster
Jan 24, 2006
594
144
After needing a specific sports channel for a few days in the Top 200 since neither Flex sports option carries ESPNU I opted to flip back to Flex today. Why am I being charged $10 instead of $5? This isn't the first time this has happened and I'm kind of curious. I get a pop up box showing a $5 fee would be accessed to my account so why the $10? Thanks.
 
Yragha said:
After needing a specific sports channel for a few days in the Top 200 since neither Flex sports option carries ESPNU I opted to flip back to Flex today. Why am I being charged $10 instead of $5? This isn't the first time this has happened and I'm kind of curious. I get a pop up box showing a $5 fee would be accessed to my account so why the $10? Thanks.
Click to expand...

There is a $5.00 Programming Change fee per service charged any time you change services within 30 days of adding them. If you would like to have the account reviewed, please send a PM with your phone number and PIN.
 
So removing Top 200 would be $5 in addition to another $5 for adding Flex back?
 
I think it has to do with locals because I upgraded to get Nick for a week and saw the $10 charge when I switched back to Flex. What I noticed was if I kept locals, I would only be charged $5. So, I made the change, keeping locals, then dropped locals and was not charged the second $5.
 
robk299 said:
I think it has to do with locals because I upgraded to get Nick for a week and saw the $10 charge when I switched back to Flex. What I noticed was if I kept locals, I would only be charged $5. So, I made the change, keeping locals, then dropped locals and was not charged the second $5.
Click to expand...

That is an interesting observation and thought out plan. If I understand it's like making two changes when you go from a package with locals, to Flex without locals..... But once you have Flex you can make changes for no charge so then you drop the locals.
 
I added the locals right before the Super Bowl, and then dropped them as soon as the game was over. My total cost to watch the Super Bowl: $0.00
:cool:
I do not know what the fee would have been if I had switched to a base package other than Flex Pack, but it sure doesn't seem worth it to switch to any other base package if I would get hit with the same amount of fees as the OP. :eek:
 
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