Hello all, I finally got my 942 today. On the first call, I said I wanted to add HD Pak and Voom and switch out my receivers. The CSR said he couldn't do the receivers, but that he would add the packages and transfer me to someone who could handle the switchout. The tech CSR ran me through some tests, where I accidentally let it slip I was using 129. She then asked if everything was coming in yet. I said I couldn't get Voom, otherwise everything was good. She said I needed a 61.5 dish for Voom. I had a job to get to, so I let it slide.
I called back a few hours later and asked to have Voom turned on. The CSR asked what kind of antenna I had. I said "Uh, I have an extra antenna, and I can see the Voom channels in my guide, but they're red." He put me on hold and asked me to check. I clicked on Rave, since it was first, and it popped right up. I thanked him and got off the phone.
Problem is, I'm only getting three channels...Rave, HD News, and GuyTV. They are all on transponder 9 and coming in perfectly. The other channels tell me to run a check switch. I did once, but all it did was make GuyTV tune in faster.
Looking at the dish point screen, I am getting 80 or higher on transponders 6, 9 and 10. I am NOT getting TP 12, which I understand has been a problem for some people. But I should be able to get everything except Animania and Equator. Instead, I get messages to run a check switch.
I can't really call for help, since the tech people still say 129 isn't available at all.
One other thing...after authorization, I lost my HDMI signal. It was just giving off black. (I know it was working, because the TV went to blue screen when I unplugged it, and back to black when I plugged it back in.) I did an unplug-reboot and some of the info screens came over HDMI, but no picture. But just now, I switched to 1080i and it came back. Then I switched back to 720p and it's still fine. (I have an LCD). BTW, I see the washed out colors on the menu screens and guide, but the actual picture looks the same as componant.
I called back a few hours later and asked to have Voom turned on. The CSR asked what kind of antenna I had. I said "Uh, I have an extra antenna, and I can see the Voom channels in my guide, but they're red." He put me on hold and asked me to check. I clicked on Rave, since it was first, and it popped right up. I thanked him and got off the phone.
Problem is, I'm only getting three channels...Rave, HD News, and GuyTV. They are all on transponder 9 and coming in perfectly. The other channels tell me to run a check switch. I did once, but all it did was make GuyTV tune in faster.
Looking at the dish point screen, I am getting 80 or higher on transponders 6, 9 and 10. I am NOT getting TP 12, which I understand has been a problem for some people. But I should be able to get everything except Animania and Equator. Instead, I get messages to run a check switch.
I can't really call for help, since the tech people still say 129 isn't available at all.
One other thing...after authorization, I lost my HDMI signal. It was just giving off black. (I know it was working, because the TV went to blue screen when I unplugged it, and back to black when I plugged it back in.) I did an unplug-reboot and some of the info screens came over HDMI, but no picture. But just now, I switched to 1080i and it came back. Then I switched back to 720p and it's still fine. (I have an LCD). BTW, I see the washed out colors on the menu screens and guide, but the actual picture looks the same as componant.
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