Problem with Netflix channel

[larryk]

I have a problem with the netflix channel. The first time that I go to #370, on my Hooper 3, it logs in correctly, but the next time I try it just hangs on the Netflix logo and the sound is from the last channel I was on. The only way to get out of this is a reboot of the H3. The Netflix channel works correctly from my two joeys, and does not hang. My H3 is on the U500 software version, but it did this prior to the update.
Any Ideas?

 

[Bobby]

Go to: Menu, Settings, Diagnostics, Reset To Factory Defaults, Reset Netflix To Defaults....

 

[larryk]

Thank You, that seems to work.

 

[Bobby]

You're welcome...