I bought a receiver from them. Unfortunately had to send it back twice. The first time the lnb voltage was way out of whack and it burned up two motors on me before i found out why. So that was money down the drain. Second time "different receiver" "a replacement" It didn't have the preload I spent almost 40 dollars on. They wanted me to send it in instead of refunding me. Looking back I wished I hadn't because that one worked. So when they sent it back it was actually another new receiver. I don't know why they did that, but at the time It didn't really bother me. Although frustrating, each time they have been courteous. I did check it out to make sure everything worked and it appeared to be ok. Just after sending it in the second time I had bought another STB to tide me over as it had taken over a month sending the Manhattan receiver back and forth. So I guess you could say when I got it back the third time, other than quickly checking it out, I no longer had intentions of using the Manhattan receiver regularly yet. About a month later I did hook it up for just that purpose. Son of a Gun, after the first 10 minutes or so the communications between the remote and the Manhattan cease to work. Lets just say my blood was boiling. Instead of using it as target practice I put the receiver away for some time now and have been happy with my others stb's. However I am stuck with a receiver that doesn't work right. I paid over 200 dollars total between the receiver and the loaded sats. Not to mention the time I have waited. But If no one has had any issues I suppose this is Isolated to me. I just had my wits about me to poke around to see if I have been made a fool by them or not.