Hello. I have a av500e pocketdish. When i transfer a dvr(dishnetwork 625) event from my dvr to my pocketdish then try to play it an error message comes up on the pocketdish that says "cannot play video file damaged or incomplete". I sent it to archos for repair. The other day however i was exploring my dish network features and under the record plus feature there is a ERD setup. When i explored this option it says " if you have an external device hooked up to your receiver, you have the option of recording to this device" then it has a enable button and a disable button. The feature was disabled. Would this explain why i couldn't play my events on my pocketdish that were transfered from the dvr.Did i send it out for repair for nothing? Did anyone ever have this trouble. I thought that this feature was for recording from the tv and bypassing the dvr. Any help would be great. Thanks.