Same thing happening to me. This pixilation started this weekend.
Glad I'm not going crazy. Be sure and call and report it. Their tech support will forward it onto the engineers. But they act like you're the only one with the problem.
After talking to Tech support, they had me turn down the "quality" of the connection. I only have 6mbps down. Between my tablet, phone, and Sling, too much was being pulled. I turned down the connection speed to medium speed and so far so good. It's under the connection tab. Hope this helps. Andy
According to Sling, I need a minimum of 12mbps down. Is that true? Currently, I have 6 down. No problems until recently
I kept the 6mb down and cancelled Sling TV. I tried cable internet at 25mb down and it did the same thing. It's them, not me. Until their service gets better, I'll keep cable and Netflix. Netflix runs fine on my 6 downI don't know about Sling, I don't have Sling here. looking at their site though, it doesn't seem to actually state a speed, just says high speed internet for their minimum requirements. Pretty general and unhelpful statement there.
Roku Users:
http://help.sling.com/articles/en_U...em-requirements-for-using-the-Sling-TV-app-9#
- Roku 1, 2, 3, LT, Roku TVs from Hisense and TCL, Roku Streaming Sticks, HS, XS and XD
- High speed internet connection
They have some articles on their site about buffering, pixelation, but nothing that seems helpful. Did you check your DL speed and see that you are actually still getting the 6 mb that you should be, or close to that? Maybe your connection speed has dropped and time to call your ISP?
We had DSL quite some time ago [AT&T] at 1.5 mb down and our Rokus and all worked fine, but once in a while they would glitch up and I'd check our speed, it would be low. I'd call them and always it was, "let's check it, yup, it seems low, you should be fine now." within a minute or so, back to normal.
We have 15 mb down through Atlantic Broadband now, which gives us no trouble.
Going to give Sling TV one more chance. I'm upgrading to 16mbps down this Thursday from 6mbps down which works sometimes. I do like Sling but am seriously considering Vue
Not having a PlayStation, I can only describe using Vue via a Fire TV Stick & AT&T 6.0 Fast DSL. It probably would be better if I had a regular Fire TV box hardwired via Ethernet(hopefully next on my list to buy). Sporting events have that jerky picture with the stick. Wireless connection tends to freeze/pause the picture, which is very annoying if you are watching a live event. Perhaps if my Fire TV Stick was closer to my wireless router, the freezing/pausing wouldn't occur so much. However, Sling TV's picture will deteriorate to almost being unwatchable using my hardwired Roku 3, so I'll stick with Vue.Maybe give the 7 day free trial a try and see how it is, cancel it before the end of the 7 days if you don't like it? I was just looking through the FAQs on Playstation's site and there's quite a bit of info there. Here's the link to it:
https://www.playstation.com/en-us/network/vue/faq/
If we weren't set up so good with TV with the OTA, FTA and Netflix here, I'd give the trial a try, it does look decent. If my choices were between cable and Vue, I'd definitely be leaning towards Vue.
Course, it all would depend on how it's setup too, if it's easy to use, speed, picture quality, etc.
It is Sling TV issue. As a general rule they are helpful. Like everything else, nothing is perfect and this is a fairly new concept. Good job overall. I downgraded my cable to limited basic for locals only and am keeping Sling TV, even at the lower bandwidth.
Update---I switched to Comcast internet 25mbps down hardwired to Roku and no problems
I have 60mbps down and it pixelated, freezes and blurry images all the time on every device Roku, FTV and ATV. Canceled my trial.
Do it. I already switched over to Vue works great. Just don't get there Elite package. Many channels like MTV Hits, extra CMT and even TeenNick are not in HD just pillbox SD. I called them up and was able to downgrade my plan back to Core package.
