Pandora rebooting Joey?

[spacenerd]

Has anybody been having the problem of Pandora rebooting their Joey? We like to listen to the Pandora app feed from a Joey thru a AV receiver to speakers on our deck. It seems like ever 2 hours or so the Joey will reboot. It does not happen when we are listening to one of the Sirius music channels only Pandora. I contacted Dish support and was told that they had not heard of this issue before but they did send me a replacement Joey. That did not help, still have the same issue.
Any ideas?

Spacenerd

 

[Bobby]

Just for jeepers, go to Menu, Settings, Updates and disable Inactivity Standby and see if that corrects the issue....

 

[spacenerd]

Thanks I have disabled Standby. It was set for 4 hrs. FYI, just before I had a chance to repost here the Joey rebooted again. This time it took only about 25 min.

 

[wa6rht]

My parents use a Joey off one of our Hoppers. Mom has complained that it will reboot after an hour or so while listening to Pandora. Haven't seen it myself and have not had a problem with it while listening via the Hopper. I'll have to see if it does it with one of the other Joeys.


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[ChadT41]

I will be doing homework all day tomorrow in my office, where I have a little 32" tv. I'll try it tomorrow and see what's up, while I listen to my George strait station. Sounds like an interesting problem to have.

 

[KAB]

Yep, Pandora caused my Joey to reboot after about 45 minutes yesterday.

 

[lucky86]

Who are your isps? Cable or dsl?

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[KAB]

Mine is Uverse

 

[spacenerd]

Who are your isps? Cable or dsl?

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DSL

 

[wa6rht]

Cable


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[ChadT41]

I tested it on multiple days. Left it on up to 8 hours and neither time did it freeze or reboot.

 

[Kent4499]

Glad to see I'm not the only one having this problem.. It only happens on my Joey not my hopper. It restarts my Joey and I have to restart Pandora. Hope we get it fixed
soon, I use it everyday.

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[Scherrman]

I had the app crash once on my Joey. The Joey didn't reset but just went back to TV. All I had to do was go back to the app and it worked fine. Other than that I've never had an issue with Pandora on any of my Hoppers or Joeys.

 

[tdhutton]

Same issue here. Fix it dish!


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[spacenerd]

So a couple months have gone by and several calls to Dish and Pandora still crashes my Joey. Has anyone heard of a fix?

 

[johnnybirdman]

resurrecting and old thread here... I never had this problem before... but just recently one of my 3 joeys started to crash every time I try to use the Pandora app. the other 2 don't crash... ??? any suggestions?

 

[papayazz]

our joey reboots every time we use pandora after about 45 minutes and we have to sign in again..

 

[lucky86]

I think that issue has been going on a very long time, but no one has been able to reproduce it other than the complaints from. Sat guys. I'm sure it has something to do with a specific configuration or router or isp or something that isn't a common setup.

 

[tdhutton]

Same issue on my Joey

 

[toricred]

I just discovered something similar on my Hopper. The difference is that the I can no longer watch TV or recordings. The system doesn't reboot on its own, but that might be because of PTAT. A reboot always fixes it though. I thought it was my internal hard drive, but it only happens when I have Pandora on for a long time. I'll watch to see if it is 45 minutes in the future.