Page Can't be displayed

[skyviewmark]

Ok.. Last night at home I kept getting this on this site. I figured I was having some kind of issue there. Now here at the office on different computer and different internet provider I am still seeing this. About a third of the time I get a page can't be displayed message. Are the servers running on the edge here? I am not having any problems on any other sites that I can see.. Is the anticipation of D* and E* adding new goodies causing an overload?

 

[Scott Greczkowski]

No problems here that I can see.

Anyone else having issues?

If you are having issues please post a tracert so we can see where you problem lies.

 

[skyviewmark]

I am not a computer pro.. Don't know what a tracert is.. But this seemed to start for me last night. I only get the problem here. My problem may be a result of something on my end conflicting with something here.. Both my computers here and at home had Norton 2007 installed yesterday on them. So my first suspect was that there was something that just disagreed with this site.. It isn't giving me any trouble anywhere else that I have seen.. I am already regretting my upgrade to Norton Internet Security 2007.. Lots of Issues.

 

[RandallA]

Disable the firewall in Norton 2007 and try to open the site, I bet that's the issue.

Tracert is run from a DOS command. Go to Start, Run and type cmd and hit enter. At the dos prompt type tracert www.satelliteguys.us

 

[skyviewmark]

Well Turning off the firewall didn't stop the problem. Not sure what can be causing this. Again, I only see it on this site. Gets a bit aggrevating to have to keep refreshing the page or backing up and trying it again. Since it seems to be isolated to just me and my new installs of Norton 2007 then I guess I am just going to have to live with it. I seem to live here so I can't give that up.

Tracing route to www.satelliteguys.us


1 <1 ms <1 ms <1 ms 192.168.1.254
2 9 ms * 8 ms 68.152.190.225
3 8 ms 7 ms 8 ms 65.14.186.233
4 16 ms 16 ms 16 ms ixc00mob-ge-0-1-2.bellsouth.net [205.152.190.25]

5 16 ms 16 ms 16 ms axr00mgm-so-0-1-0.bellsouth.net [65.83.239.80]
6 17 ms 16 ms 16 ms axr01mgm-ge-0-0-0.bellsouth.net [65.83.238.27]
7 29 ms 16 ms 16 ms axr00aep-so-2-0-0.bellsouth.net [65.83.236.38]
8 17 ms 16 ms 16 ms axr01asm-so-0-2-0.bellsouth.net [65.83.238.39]
9 17 ms 16 ms 17 ms AXR00AEP-1-0-0.bellsouth.net [65.83.236.48]
10 33 ms 33 ms 33 ms so-7-1-3.edge1.Atlanta2.Level3.net [4.71.192.17]

11 35 ms 35 ms 35 ms ae-1-51.bbr1.Atlanta1.Level3.net [4.68.103.1]
12 55 ms 55 ms 56 ms as-1-0.bbr1.Dallas1.Level3.net [209.247.9.102]
13 55 ms 56 ms 55 ms ae-11-51.car1.Dallas1.Level3.net [4.68.122.13]
14 57 ms 57 ms 56 ms COLO4-DALLA.car1.Dallas1.Level3.net [8.9.232.74]

15 56 ms 55 ms 54 ms ge-1-2.core2.colo4dallas.net [206.123.64.30]
16 54 ms 55 ms 54 ms 206.123.64.98
17 54 ms 54 ms 53 ms 65.99.220.89

Trace complete.

 

[Scott Greczkowski]

Everything looks good in your tracert.

No other reports of issues though. (And we have had over 60,000 unique IP addresses here today)

I would try clearing your cache in your browser, then reboot your machine and try again.

 

[RandallA]

Yep, tracert looks good. I still believe it's Norton 2007. Any chance you can remove it just to test and then reinstall it?

 

[skyviewmark]

Not much choice.. It appears that Norton or something crashed my office computer. And it's acting strange on this one at home. I am regretting going from Norton 06 to Norton 07. Going to be spending tomorrow repairing my office computer..