I had ordered a Winegard 30" dish, a Moteck SG2100 Motor, and a Dual Standard LNBF for $190 including S&H.
After I had ordered it, I was to receive e-mail with tracking information. That was the first problem, they could not get e-mail to me, so could not track.
Next, I received the shipment from UPS this afternoon, and noticed that I had received a Single Standard KuBand LNBF. Called the dealer, and agreed to provide me a credit of $25.00, and in actuality, that probably is a good thing, because with a motor, don't need a dual LNBF.
Then, when I got home and opened the box with the dish, realized that I had not received a Winegard 30" dish as ordered, but a Hotdish 75. I called the dealer again, and rather than return the dish and wait for another, agreed to provide me with a $20.00 credit. Assuming not a major difference in quality between the Winegard and Hotdish, that was satisfactory (and results in a total reduction in order of $45.00 - Not too bad if it works together).
Well, I installed the mounting bracket into a concrete slab on the second story patio of our home, and hooked up the mast, level and plumb. Used both a level and a inclination (sorry if I am spelling or naming the device wrong), and it was level and plumb. Have a clear line of sight over the small railing on the porch (9-10 feet in front of dish) and no trees or roof overhang that might interfere with dish.
Hooked everything up to the RG6 cable I had been using with either the dishnet receiver or my fortec lifetime receiver. The motor turns fine both east and west, and the fortec receiver controlled it like a charm. However, I cannot get any reception from Telstar-5. My location is Davie, Florida (central broward county) and my zipcode is 33324-7435.
The motor has two adjustable sides (latitude and elevation). Please advise as to what I should set them to. Then, with regard to the dish, what elevation should it be set to?
Final question, could there have been a problem with either the RG6 cable going from the motor to the LNBF or with the LNBF itself. The documentation for installation of these things is not very consumer friendly, so I am not certain that the LNBF was installed properly. Should it be installed straight vertical, or at an angle???
Please help me.
After I had ordered it, I was to receive e-mail with tracking information. That was the first problem, they could not get e-mail to me, so could not track.
Next, I received the shipment from UPS this afternoon, and noticed that I had received a Single Standard KuBand LNBF. Called the dealer, and agreed to provide me a credit of $25.00, and in actuality, that probably is a good thing, because with a motor, don't need a dual LNBF.
Then, when I got home and opened the box with the dish, realized that I had not received a Winegard 30" dish as ordered, but a Hotdish 75. I called the dealer again, and rather than return the dish and wait for another, agreed to provide me with a $20.00 credit. Assuming not a major difference in quality between the Winegard and Hotdish, that was satisfactory (and results in a total reduction in order of $45.00 - Not too bad if it works together).
Well, I installed the mounting bracket into a concrete slab on the second story patio of our home, and hooked up the mast, level and plumb. Used both a level and a inclination (sorry if I am spelling or naming the device wrong), and it was level and plumb. Have a clear line of sight over the small railing on the porch (9-10 feet in front of dish) and no trees or roof overhang that might interfere with dish.
Hooked everything up to the RG6 cable I had been using with either the dishnet receiver or my fortec lifetime receiver. The motor turns fine both east and west, and the fortec receiver controlled it like a charm. However, I cannot get any reception from Telstar-5. My location is Davie, Florida (central broward county) and my zipcode is 33324-7435.
The motor has two adjustable sides (latitude and elevation). Please advise as to what I should set them to. Then, with regard to the dish, what elevation should it be set to?
Final question, could there have been a problem with either the RG6 cable going from the motor to the LNBF or with the LNBF itself. The documentation for installation of these things is not very consumer friendly, so I am not certain that the LNBF was installed properly. Should it be installed straight vertical, or at an angle???
Please help me.