On Demand question

[mackie99]

When I select All TV channels, I get the following message:

This feature is available only if your receiver is connected to your broadband internet connection..."

It is connected. I was able to select Blockbuster @Home and select a movie to watch and it worked. Why isn't All TV channels working?

I went into settings and reset the broadband connect and it still will not work.

 

[ZachS@DISH]

What software version do you have? Is this the only option that is giving you that?

 

[mackie99]

I believe it's the most current 209. Yes, only All TV channels. I did see where it tells you to press record and that does bring up the channels. But, it happened a few times as I was looking through that area.

 

[ZachS@DISH]

I did see where it tells you to press record and that does bring up the channels. But, it happened a few times as I was looking through that area.

So after doing this it works?

 

[mackie99]

Yes, but I have to keep doing it every minute or so.

 

[ZachS@DISH]

Can you send me your account information? I'd like to submit a technical problem report.