OMG - I need to vent
- Thread starter edfiero
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I would find someone around town if I couldn't do it myself. I was having back issues when they did mine, I normally do all my own installs. Plenty handy men for hire probably less than what Dish charges. Its a 10 minute job changing LNB out. You need to change over to the Dish pro hybrid solo node also.
Or you could return Hopper3 if off Amazon.
3rd option it gets more expensive, is do a ground install yourself.
4th option is leave Dish. You're screwed if dish goes out of alignment or LNB dies.
I certainly would NOT hire a handyman. Installers know how to how NOT to handle a dish. A handyman would likely not. He might nudge the dish out of alignment, then OP is stuck because Dish won't get up there to re-peak. I think his best option is to to return H3 to Amazon, then lease and let Dish install a ground solution.
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Google DPH hybrid LNB for whichever Arc you are using. It attaches to the 1000.2 dish, so if you want to do the install, you can. I haven't looked into price, but I would guess between $20-50. Use Dishpointer.com to point the antenna.
IMO, his only "safe" (in more ways than one) move, is to come up with a Non-Roof mount option. If not, later on down the line if the Dish would need attention, he would probably run into the same problem.
Look for a good ROOFER. They seem to think they are an EXPERT in reinstalling dishes my area.
This only gets better. I contacted the retailer (through Amazon) that sold me the Hopper 3. He tells me to go on Craigslist to find an installer. Then he has the stones to tell me I need to do more research and he won't take the Hopper back because its already been activated. Perhaps he should do some research that Dish won't schedule the install without being provided with a SmartCard and Receiver ID. No wonder, so many companies are shipping off their jobs to India and Mexico. Seems no one here wants to work anymore.
Contact AMAZON, and tell them you want to return it because: "Dish Network is unable to activate it".
Don't elaborate beyond that. If they get the idea it's defective, who are you to correct them?
The number should of been on outside of box. However they never asked for it upfront on my install only after everything was hooked up and software updated did I call for activation and give smart card and reciever ID. . Many differences between your install and the one I had.
+1. But I would DEFINITELY tell them one of their "sellers" is NOT selling free and clear product. This sounds too much like eBay...
To the OP: where are you located? And can you post a couple pics of the house/roof/dish/situation? Or did you get this resolved yet?
Sent from my SM-G920V using the SatelliteGuys app!
Sent from my SM-G920V using the SatelliteGuys app!
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