I'm so sick of 21st century customer service! Here's my list just to get everybody else a sample:
1) CINGULAR SUCKS BECAUSE ----
I have four phones on my account. All phones have worked fine at home for 6 months. This weekend, none of the phones would work from home, yet all of them worked 5 miles away from home. Call Cingular, spend 2 hours on the phone with them trying to get them to understand, it's not my phone, it's the tower. I'm then told their advanced technical staff does not work Sunday and I'll need to "call tomorrow". Call today, spend another hour convincing the CSR that my phone is not the issue. She then states that they need AT LEAST 10 COMPLAINTS before they can dispatch technical support...fortunately, I'm caller #10. End of day number 3 and guess what...still no service
2) BLOCKBUSTER ONLINE SUCKS BECAUSE ---
Signed up for the service so I could rent 24, season 1 starting with disk 1. It is #1 in my queue and shows as available. Since then, I've received 6 movies and no 24. No phone number to call...send them an e-mail...waiting for a response.
3) COX SUCKS BECAUSE ---
I am "served" by Cox in Tucson. To date, they have yet to make an agreement with ABC, NBC or Fox to re-broadcast local HD.
4) LOCAL TV STATIONS SUCK BECAUSE ----
After a couple of years of digital broadcasting, they still can't seem to make it work consistently. Board OPS who forget to "flip the switch" causing local HD broadcasts to be shown partially in HD, and partially in SD. Equipment failures that can lead to several days without a digital signal. Poorly maintained equipment that leads to random audio/video dropouts. Come on guys...let's quit hearing about the "infancy of digital broadcasting" and get it right!
5) REAL ESTATE INVESTORS SUCK BECAUSE ----
Recently moved to Tucson. One year ago, the house I purchased cost the owners $260,000. I purchased it for $353,500. Investors drove the prices (artificially). Now, they're putting all of their houses back on the market, causing the prices to fall. It's SO frustrating to know that folks from L.A. purchased so many homes out here as "an investment", drove up the demand and prices and are now flooding the market with homes.
1) CINGULAR SUCKS BECAUSE ----
I have four phones on my account. All phones have worked fine at home for 6 months. This weekend, none of the phones would work from home, yet all of them worked 5 miles away from home. Call Cingular, spend 2 hours on the phone with them trying to get them to understand, it's not my phone, it's the tower. I'm then told their advanced technical staff does not work Sunday and I'll need to "call tomorrow". Call today, spend another hour convincing the CSR that my phone is not the issue. She then states that they need AT LEAST 10 COMPLAINTS before they can dispatch technical support...fortunately, I'm caller #10. End of day number 3 and guess what...still no service
2) BLOCKBUSTER ONLINE SUCKS BECAUSE ---
Signed up for the service so I could rent 24, season 1 starting with disk 1. It is #1 in my queue and shows as available. Since then, I've received 6 movies and no 24. No phone number to call...send them an e-mail...waiting for a response.
3) COX SUCKS BECAUSE ---
I am "served" by Cox in Tucson. To date, they have yet to make an agreement with ABC, NBC or Fox to re-broadcast local HD.
4) LOCAL TV STATIONS SUCK BECAUSE ----
After a couple of years of digital broadcasting, they still can't seem to make it work consistently. Board OPS who forget to "flip the switch" causing local HD broadcasts to be shown partially in HD, and partially in SD. Equipment failures that can lead to several days without a digital signal. Poorly maintained equipment that leads to random audio/video dropouts. Come on guys...let's quit hearing about the "infancy of digital broadcasting" and get it right!
5) REAL ESTATE INVESTORS SUCK BECAUSE ----
Recently moved to Tucson. One year ago, the house I purchased cost the owners $260,000. I purchased it for $353,500. Investors drove the prices (artificially). Now, they're putting all of their houses back on the market, causing the prices to fall. It's SO frustrating to know that folks from L.A. purchased so many homes out here as "an investment", drove up the demand and prices and are now flooding the market with homes.