Odd remote and TV issues!

[Dishtraveler]

I have a 722k vip hooked through hdmi to a tv. Every once in a while, the receiver will no longer respond to remote commands such as viewing the guide. The only way I can get the remote to work again.... is to turn off the tv and turn it back on. The remote then works like normal. This never happened until I started using a new tv and the hdmi setup. It worked like normal on previous non-hdmi tv. I don't know if this is just a coincidence that it happened with the new tv and is actually a bad remote, or if it is actually related to the tv and/or hdmi cable itself.

Thanks for any and all help.

 

[lucky86]

I have a 722k vip hooked through hdmi to a tv. Every once in a while, the receiver will no longer respond to remote commands such as viewing the guide. The only way I can get the remote to work again.... is to turn off the tv and turn it back on. The remote then works like normal. This never happened until I started using a new tv and the hdmi setup. It worked like normal on previous non-hdmi tv. I don't know if this is just a coincidence that it happened with the new tv and is actually a bad remote, or if it is actually related to the tv and/or hdmi cable itself.

Thanks for any and all help.

I would try a UHF remote for TV1. That's an odd situation but it sounds like possible IR interference to me.

 

[3HaloODST]

What brand is the TV? Sounds like the ambient light sensor is causing issues.

Sent from my iPad 2 using Forum Runner

 

[Dishtraveler]

Thanks for the replies.

Brand is Samsung. I'll try to mess with the ambient sensor next chance I get, hopefully its that simple!

 

[lucky86]

If that doesn't work, a replacement remote programmed in UHF will work and give you more distance and response.

 

[JasonSu]

I see IR interference on the 722k happen quite often. Usually when I run into it I almost immediately send out a UHF remote to replace the IR only.

When the remote stops working before you turn off the TV, walk up to receiver with the remote and put it 2 inches away from the receiver and hit a button, if it works fine than you are getting IR interference. I can help you get a replacement remote as well, just send me a private message with the phone number on the account and I can further assist you with the replacement if needed.