normal.dotm Issue Resolved

DodgerKing

SatelliteGuys Master
Original poster
Nov 14, 2007
16,776
27
SoCal
Since installing Office 2007 on my laptop last year I kept getting a normal.dotm error. Every time I would open Word doc or Excel sheet two pages would open, the actual file and a blank page. When I would go to close or save the file I would get a message that stated, "This file is in use by another application or user," and it would want me to save it as a normal or normalm file. It was so friggen annoying.

After a year of researching, changing file names, uninstalling and reinstalling software and files, I finally figured out what was causing the issue the whole time. It was a "Send to Bluetooth" Add-In. When I removed this Add-In, I no longer have the problem.
 

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