"no signal"

[Purrington]

I have a problem receiving a Satellite Signal from my Direct TV Dish.

I have checked all cable connections.

I have unplugged and replugged all connections making certain they are secure. In doing so I left connections unplugged for a couple of minutes before replugging them.

I have reinserted the Direct TV card and pressed the "red button" to reboot.

When I do this after about a minute I get "Searching for Satellite Signal" and in a short time I get "Receiving Satellite Info..." [0% Complete].

It stays in this mode for a few minutes but no percentage of the satellite signal is ever received. Then the screen momentarily goes to "No information Available" and then turns black.

For a few days prior to actually losing my Direct TV signal I experienced a number of episodes where the image on the TV Screen would "Crack Up" or "Freeze."

Could anybody please tell me what other steps I might take to correct this problem?

Thank you

~Purrington

 

[Jimbo]

Can you get to the menus to see what your signal strength is ?

I would start with determining if it's a alignment issue first.

 

[Purrington]

No Signal

Jimbo:

I am sorry but I do not know how to get to the "menus" to determine the signal strength.

If you would instruct me on how to do this I will do so.

Thank you for both your response and your help.

~Purrington

 

[Jimbo]

Menu- Set Up- System Set Up- SAT and Ant-View Signal Strength

Post your ss on the different sats and transponders

 

[Purrington]

No Signal

Satellite Transponder 32 Total at 101 degrees.

Azimith 233 degrees; Elevation 31 degrees, Tilt 64 degrees.

1-8 52, 0, 51, 0, 50, 75, 47, 73
9-16 40, 0, 51, 0, 50, 75, 0, 75
17-24 0, 81, 48, 0, 47, 74, 46, 72
25-32 50, 54, 50, 0, 54, 74, 48, 75

Signal Strength = 54%
Satellite 101 Degrees; Transponder: 1

Jimbo: I hope this is the information you need.

Thank you

Purrington

 

[Jimbo]

Satellite Transponder 32 Total at 101 degrees.

Azimith 233 degrees; Elevation 31 degrees, Tilt 64 degrees.

1-8 52, 0, 51, 0, 50, 75, 47, 73
9-16 40, 0, 51, 0, 50, 75, 0, 75
17-24 0, 81, 48, 0, 47, 74, 46, 72
25-32 50, 54, 50, 0, 54, 74, 48, 75

Signal Strength = 54%
Satellite 101 Degrees; Transponder: 1

Jimbo: I hope this is the information you need.

Thank you

Purrington

Do you have the Protection Plan ?

If so, Call D* and have them send out a tech to re align your dish.

 

[Purrington]

No Signal

Alas, No protection plan which is also known as the story of my life.

Thank you for your help Jimbo.

~Purrington

 

[Jimbo]

Alas, No protection plan which is also known as the story of my life.

Thank you for your help Jimbo.

~Purrington

NP

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