No Land Line

[kenosha]

I am being installed tomorrow. On the confirmation email from dish they said let your installer know if there is no phoneline available so you are not charged a surcharge. What do they do if there is no landline phone available?

 

[JH1949]

I just ordered dish network.....i think the lady on the phone said the equipment i would recieve will be a vip722.....

If no landline is available and you do not plug in your receiver to broadband, then you will be charged a $5 monthly fee.

 

[gkjdc24]

They will waive that fee too, but you should have asked them prior to install.

 

[Stargazer]

This is the first time I ever heard of Dish Network waiving additional receiver fees without a phone line hooked in. This seems interesting.

 

[okiekevn]

you only have to worry about the fee if you are having a dual tuner installed.

 

[JH1949]

I just ordered dish network.....

kenosha: how did your install go, did you go with the 1000+ for German Channels and get your Regional Sports Channels on 129 or did you go with the 500+ and a 500 dish aimed at 61.5 to get German Channels and get your Milwaukee Locals in HD ?

http://www.satelliteguys.us/dish-network-forum/133899-scared-about-new-install.html#post1341526

 

[Zero327]

you only have to worry about the fee if you are having a dual tuner installed.

That would be just about everyone given the units that just went off the shelf.

 

[moonwolf22]

I've had a phone line attached to my 722 since I got it activated. So what happens if I disconnect the phone line now? Will Dish know and charge me an extra $5.00 on my next statement?

 

[GNASH]

I've had a phone line attached to my 722 since I got it activated. So what happens if I disconnect the phone line now? Will Dish know and charge me an extra $5.00 on my next statement?

Yes, shortly after you disconnect the phoneline (within a day or two) you will begin getting messages that you need to hook it up to a phone line.

You could also hook it up to an ethernet jack if you have High speed internet and that will also waive the fee.

Geoff

 

[johnner1999]

Yes, shortly after you disconnect the phoneline (within a day or two) you will begin getting messages that you need to hook it up to a phone line.

You could also hook it up to an ethernet jack if you have High speed internet and that will also waive the fee.

Geoff

i assume they want the phone hook-up so they can see if you have your STB at a different home (which seems only fair)

BUT

how does the broadband connection do this? IP address should/could be the same if the other home has the same ISP no?

 

[Jeff0575]

You will be a 5.00 charge per receiver if your not connected to phone line or a broadband connection. there is no way ever around this fee.

 

[gkjdc24]

You will be a 5.00 charge per receiver if your not connected to phone line or a broadband connection. there is no way ever around this fee.

I have both a 722 and a 322 and only the 722 has a phone line. Upon ordering, I was informed that they would waive the no phone line fee.

So, they will waive the fee, but you have to negotiate it.

 

[technoguy]

You will be a 5.00 charge per receiver if your not connected to phone line or a broadband connection. there is no way ever around this fee.

The only receivers with $ 5.00 no phone charge fee are the 510 and all double tunners(322,522,625,612,622,722)

 

[technoguy]

I have both a 722 and a 322 and only the 722 has a phone line. Upon ordering, I was informed that they would waive the no phone line fee.

So, they will waive the fee, but you have to negotiate it.

This is the first time I ever heard DN had waive the no phone charge fee to anyone, and I have 4 years as a Tech(contractor) with them.

 

[gkjdc24]

This is the first time I ever heard DN had waive the no phone charge fee to anyone, and I have 4 years as a Tech(contractor) with them.

Hmmm...they didn't charge me this month, but maybe I should keep an eye on it.

 

[Tyralak]

I've had a phone line attached to my 722 since I got it activated. So what happens if I disconnect the phone line now? Will Dish know and charge me an extra $5.00 on my next statement?

Eventually. It usually takes a few months before they catch up with you.

 

[Tyralak]

The only receivers with $ 5.00 no phone charge fee are the 510 and all double tunners(322,522,625,612,622,722)

510 does not have the no phone line fee., neither does the 612. Just the DVR fee.

 

[falord]

This is the first time I ever heard DN had waive the no phone charge fee to anyone, and I have 4 years as a Tech(contractor) with them.

When upgrading to a 722, I asked the CSR about this fee and she waived it for me. :up

 

[Tyralak]

When upgrading to a 722, I asked the CSR about this fee and she waived it for me. :up

This must be a new thing. That was one of the few non-negotiable policies Dish had.

 

[gkjdc24]

Charlie's gettin soft in his old age