I'm reposting this from anohter thread as I though it may help the questioner:
Well, I was very fortunate today in calling on my NFLST.
I sent an email this weekend simply asking for a better price, since $329 was getting too high for my budget, and I only want the package for HD games.
My hope was to get SF for free, getting the package to $229.
Someone from 'special services' (retention) called my house and left a number with pin to call back. I called this afternoon and actually didn't say anything, she looked up my account and said to hold on while she read my email. She restated what I wanted, and I reiterated that I just wanted to see what they could do, as I couldn't afford it, I also mentioned a friend got SF for free during the draft.
I was on hold for 10 minutes, and she came back and said the draft promo was over and she couldn't add free superfan.
I held another minute, she came back and thanked me for being such a good customer. She then told me she would give me $10 off my package for 1 year, and waive the $9.99 HD Access charge for 1 year, essentially giving me $240 and covering the cost of the NFLST package.
WOW!
So I wanted them to waive $99 SF package, and she waived the $229 entire NFLST package for me! Wow...
So, here are some details on me, as a reference.
I am only a sub since September, still with 1 year 3 months left in my contract. I had the NFLST package last year with 4 months free premier package.
I sub to total choice for $47.99, HD, DVR, and HBO. So my regular bill is $77 plus $15 for extra receivers. I also sub to the Extra Innings package with Superfan.
Today I am still receiving a $10 / month credit for the first 15 months of my contract, and receiving another $10 credit, but I can't remember how long that one is good for.
I'm very happy with the discounts, one thing I like over E*, who wouldn't give a price break once in my 3 years with them, even when leaving. I've been VERY happy with D*.
While this may not help others, and D* may not offer discounts like this to others, I wanted to share my experience. All I did was be nice and ask, had a goal in mind, and waited to see what they could do.
I will say this, I think the more you sub to the more accomadating they are. With two sport packages and an average bill over $100 even with discounts, they did take care of me.