New receiver does not fix problem

[Videofx]

Just finished installing new box and my problems with channel 206 which is HBO comes up as dicovery and channel 261 which is Starz comes up as Bravo HD. Unpluged receiver several times, removed access card, tried the polarity tunning still have the same problem with the new receiver.

Called Voom no clue, called Installs.com and they dont know either so I sont know what else to do.

Bill

 

[rang1995]

saw you posted to wilt, thats the best way.it beats me whats up..e mail him @ wilth@optonline.net for a quicker response
good luck

 

[Sean Mota]

Bill since you were installed a switch (as I remember), did they install it correctly? If you have two receivers only why not get rid of the switch and just run the two coax from Dual LNB to receivers.

 

[Videofx]

Yup

Bill since you were installed a switch (as I remember), did they install it correctly? If you have two receivers only why not get rid of the switch and just run the two coax from Dual LNB to receivers.

Sean ,


When the installer was out here thats what I suggested and he did not want to do it.

I will email wilt and see what he suggests.

Bill

 

[Sean Mota]

Sean ,


When the installer was out here thats what I suggested and he did not want to do it.

I will email wilt and see what he suggests.

Bill

That does not make any sense. The installation should work without a switch. A switch you only need if you have more than two receivers. I'd bet that somehow this is creating the problem.

 

[Videofx]

New receiver defective

Now with the new receiver I tried the analog audio outputs and left analog out only gives hum on bot outputs. tried switching between PCM, etc, no go. Ny old receiver did not have this problem so I am trying to find out how to get my old receiver authorized and send this one back.

Bill

 

[Videofx]

Got installsinc to reauthorize my old receiver

Well reinstalled my old receiver and got it reauthorized and my analog is working again

Bill

 

[Ken F]

Just finished installing new box and my problems with channel 206 which is HBO comes up as dicovery and channel 261 which is Starz comes up as Bravo HD. Unpluged receiver several times, removed access card, tried the polarity tunning still have the same problem with the new receiver.

The [incompatible] switch is almost certainly the problem. Either that or a defect in the cable or one of the connectors.

I suggest you take a splitter and just connect the two cables, eliminating the inline switch.

 

[Videofx]

Emailed Wilt

I emailed Wilt and we will see if he answers and what he suggests.

I will also talk to him about the switch.

Bill

 

[Videofx]

Just got reply from Wilt

Here is what Wilt says:

"Let me see what I can get going on this; I'm pretty sure I know what it is.
Hang in there, we'll get it.
Wilt"

We will see what happens next.

Bill