New problem with Hopper install

advancdcommsec

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Original poster
Jan 6, 2015
8
1
Red Lion, Pennsylvania
Thanks for the suggestions on my 'first' problem!! Now here's my newest issue: The software down load went great - I called Dish and they activated the Hopper and all went well until about an hour into viewing. Suddenly the total signal loss popped up and when I perform the 'check switch' routine it states one of the switches may not be properly connected.
Let me know if this is the correct method of connection: I have 2 short RG6 cables going to the solo node from the LNB which is mounted near the dish antenna. From the node I have a single coax running about 60 feet to the Hopper. I was getting a signal strength of 75 before things went south.
I did a total reboot as suggested on the 'trouble' screen with no change.
Should I have a double run from the dish to the solo node near the Hopper ? Also, I've read both sides of the 3Ghz issue: some have said it doesn't need to be 3Ghz rated and some say it does. What is the general opinion?
The RG6 I'm using is new old stock and most probably not 3Ghz sweep rated. Any help is greatly appreciated!!
Terry
 
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I beleive what the techs here have said is that 3Ghz is what is supported for the setup, but there are always exceptions to the rule. If you do not have that, that would be the first thing I would change out, unless you happen to have an extra solo node, at which point just to test, I would change that out(save soooo much time). Should have two Coax from Dish to Solo node, and then one coming out of the host to the Hopper. I believe you said earlier this was going from an H2K to a HWS, so that might be one reason you are having alittle difficulty with old cables, but I do not think there is enough info to judge that just yet. Make sure all connections are correct, and reset hopper(make sure no Joeys are plugged in to the coax yet), and then run a CST again, and save the matrix. See if that changes at all. If it works this time, then plug the Joeys back into the power and coax.
 
Two rg6 cables should be run from the sat dish to the solo node left side inputs and from that node one goes to the hopper and the others run to your joey or a multi splitter for multiple joeys. IF I remember it is the bottom of the node for the hopper itself and the top output on the node for the joeys. Make sure you run a check switch and all is green and locked in or there will be problems. I used rg6 cable from Radio Shack for my install from the dish to the outside of the house and it was run to existing rg 6 cable installed in my house back in 95. So I don't think it matters about the cable as long as it is Rg6 .
 
Okay - now about the location of the solo node - Is it okay to be next to the dish antenna and a single coax run into the house or should the node be closer to the Hopper and a double run of coax into the house??
 
On longer RG-6 wire runs, 3 GHZ is going to perform better than older 2.2 GHZ cable going from the node to the Hopper. Solid copper as a center conductor also helps which is what all 3 GHZ wire may be.

The closer you get the node to the Hopper the better.
 
Well I braved the 11 degree temps and ran a second coax from the dish into the house and relocated the solo node there and viola!!! It works!! Thanks to all who gave me some tips - I will be replacing the 'new old coax' with 3Ghz rated once the weather makes it more enjoyable to do so also!!
Terry S
 
Well I braved the 11 degree temps and ran a second coax from the dish into the house and relocated the solo node there and viola!!! It works!! Thanks to all who gave me some tips - I will be replacing the 'new old coax' with 3Ghz rated once the weather makes it more enjoyable to do so also!!
Terry S
 
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