New H3 Missing DA Channels

[Denvered]

Just got H3 install today. Dish Anywhere is not showing all channels. Missing CNN, FOX, and perhaps others. Also missing are DISH locals and OTAs. All channels are on the Hopper.

Is this normal? Should I expect DA to populate in a day or two?

 

[charlesrshell]

Just got H3 install today. Dish Anywhere is not showing all channels. Missing CNN, FOX, and perhaps others. Also missing are DISH locals and OTAs. All channels are on the Hopper.

Is this normal? Should I expect DA to populate in a day or two?

Might need a couple of days to settle down.

 

[Denvered]

Might need a couple of days to settle down.

Thanks

 

[Denvered]

Well, things have gotten worse. Now, the few channels that showed up aren’t even there or if they are I wouldn’t know because I can’t login! All I get is an infinite loop of “Logging in... your session has been refreshed.” Can’t move beyond this to any screen.

So far I have tried deleting app, rebooting iPad and iPhone, downloading app, resetting receiver. Same result.

Maybe app should be renamed Dish Nowhere. A shame because a big reason for my going to H3 from 722 was DA once DISH crippled it for older receivers.

Anyone have any advice? Thanks.

 

[HipKat]

Well, things have gotten worse. Now, the few channels that showed up aren’t even there or if they are I wouldn’t know because I can’t login! All I get is an infinite loop of “Logging in... your session has been refreshed.” Can’t move beyond this to any screen.

So far I have tried deleting app, rebooting iPad and iPhone, downloading app, resetting receiver. Same result.

Maybe app should be renamed Dish Nowhere. A shame because a big reason for my going to H3 from 722 was DA once DISH crippled it for older receivers.

Anyone have any advice? Thanks.

Well ,DA in itself is very buggy and I never was able to get it to work properly on iOS on my iPAD. Eventually, I just gave up and stuck to using my Firestick when I was on the road

 

[DISH Support]

Well, things have gotten worse. Now, the few channels that showed up aren’t even there or if they are I wouldn’t know because I can’t login! All I get is an infinite loop of “Logging in... your session has been refreshed.” Can’t move beyond this to any screen.

So far I have tried deleting app, rebooting iPad and iPhone, downloading app, resetting receiver. Same result.

Maybe app should be renamed Dish Nowhere. A shame because a big reason for my going to H3 from 722 was DA once DISH crippled it for older receivers.

Anyone have any advice? Thanks.

We understand this is frustrating and this is currently a known issues. Our Engineer Team is aware of the issue and are working on a fix. We appreciate your patience!

 

[sam_gordon]

There was an issue this morning Nationwide with CenturyLink Internet. It's possible some DA servers were affected by that. I think everything is functioning now.

 

[Howard Simmons]

We understand this is frustrating and this is currently a known issues. Our Engineer Team is aware of the issue and are working on a fix. We appreciate your patience!

C'mon I appreciate Dish Support being here but this sounds like a canned response again.

 

[Denvered]

And now that the login finally works and all channels are there, a new issue - no recordings show up in DA.

C’MON DISH. Get it together.

 

[KaptainRandom]

As the other guy said
It may take a few days for all the features of Hopper and DA to settle cache databases.

And now that the login finally works and all channels are there, a new issue - no recordings show up in DA.

C’MON DISH. Get it together.

Sent from my SM-G986U using the SatelliteGuys app!