Normal? The only normal is your day off, and you still could be called for equipment or questions on a previous job or a tech stuck on a job.
Kitty Said it best, Long days, Long hours. I don't get charged back for jobs but some companies do. Your best option regardless of charge back or not, always do the job right. When you lay low you get small perks and don't have to worry about anything. There's no installer that's going to say they don't have a job out there they don't want anybody to see but don't make it a common thing. Just be patient at first, there's a lot more to the job than just sticking a dish and being done. Expect longer hours the first couple of months due to learning the ins and outs and expect to take some flack from the other guys at first. It's truly a sick breed of people that has what it takes to deal with the day to day stress of the job and realize early, regardless who you work for, you ARE directv so customers are going to be mad at stuff. Be good at talking to calm them down and get the job done and you should be fine.
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