New digital station lit up-not on guide

[gbfdcapt4b]

Our local Fox station has finally got their digital antenna working. I can scan it in on the TV, but when I go to antenna set up-initial set up, and go through the steps, the channel does not appear on the guide as an OTA station like all the others. This is a brand new station transmitting in digital. The HR20-700 probably does not "scan" channels but depends on Directv knowing a channel exists. How can I get it?

Thanks

 

[Scott Greczkowski]

Can you please give me details of the station, call letters, channel number and digital channel number so I can forward that information to DirecTV and get it added for you.

 

[gbfdcapt4b]

Scott,

The call letters are WFXS, Fox 55 out of Wausau, WI.

Website: MyFox Wausau | FOX 55 WFXS

They broadcast on digital channel 31 and is remapped to 55.1

Thanks for your help.

 

[Scott Greczkowski]

Reported to DirecTV.

 

[gbfdcapt4b]

It is now working. Thank you!