Got my new 921 this afternoon. Hooked it up just fine and even got the receiver validated and receiving programs. I noticed that the software version was L055, so the CSR guided me to start the new software download.
There were something like 30 groups to download, which it took about 45 minutes to do. At the end of that, I got a blue screen advising me that there was a disk failure (I doubt that!) with the phone number for Dish.
A call to an advanced CSR at dish resulted in me trying to reset the receiver at various stages during power on, including pulling out the smart card at various times - to no avail. According to the CSR, we were trying to get the receiver to write the downloaded software to the disk. We keep getting to a diagnostic screen suggesting a system failure had occurred, so it never was able to do that.
Only limited services are available - some of the free dish channels and the info button which pops up the disk failure message. It won't let me go to the Menu screen to do a check switch, so I can't try out Scott's trick.
Am I SOL?
There were something like 30 groups to download, which it took about 45 minutes to do. At the end of that, I got a blue screen advising me that there was a disk failure (I doubt that!) with the phone number for Dish.
A call to an advanced CSR at dish resulted in me trying to reset the receiver at various stages during power on, including pulling out the smart card at various times - to no avail. According to the CSR, we were trying to get the receiver to write the downloaded software to the disk. We keep getting to a diagnostic screen suggesting a system failure had occurred, so it never was able to do that.
Only limited services are available - some of the free dish channels and the info button which pops up the disk failure message. It won't let me go to the Menu screen to do a check switch, so I can't try out Scott's trick.
Am I SOL?
