new 722 reboots over and over, old one works great

[jkcm725]

i just had a 722 replace a 211k in my den. i have a older 722 in the living room that i have never had a problem with. the one in the living room is still working good and strong with no problems.

the new one in the den is rebooting every minute that its plugged in with a fast flashing green light. i have unplugged it waited for 15 secs to do a hard reboot on it and once in a great wail after about 13 to 15 unplugs i'll get it to come up and have programing for about 2 to 3 minutes and then it starts to reboot again over and over with a fast flashing green light.

i called tech support and they said this is a common problem. then after going through hoops for them to do step by step(unplug/hold power button for 10 secs./unplug for 3 minutes/). but once i told them i had a fast flashing green light. then they came up with that it must have got jarred in shipping to the installers. i don't know it the fast flashing green light has any thing to do with a hardware problem or not. they really didnt say anything about it.

they are shipping me a replacement since they have the 90 day warranty on hardware and should have it in a few days. i will keep everyone updated on what the status is and if you have any questions please feel free to ask.

 

[highdefjeff]

I think the replacement is probably correct.

 

[garys]

My 622 started doing the same thing last week. Replacement was sent and I have it up and running with no problems so far.

 

[gadgtfreek]

My first 722 did that; its DOA and should be replaced.