New 622 Died, All DVR Functions Gone, Hard Disc error 311

[chasby]

After only 2 months of flawless operation my 622 lost all DVR functions and display said "Serious Hard Disc error 311."
Talked to Dish technician who said with that failure the VIP622 must be replaced.
At first he didn't know what the 311 failure is: said it's so rare he's never seen it before and had to look it up in his "book."
Is this failure really rare and has anyone found it was a recoverable failure without total replacement.
I'm now watching commercials, missing programs, and I lost a bunch of HD recordings while I wait for a replacement VIP622.

chasby

 

[Hall]

Apparently their techs aren't familiar with Dish's public database on their website !!

http://tech.dishnetwork.com/departmental_content/techportal/content/tech/receiver/622.shtml

Choose error "311" from the drop-down and it tells you what he/she told you.

 

[enoree]

That is why I have no interest in a DVR right now,they rely on a MECHANICAL storage device, thats fine for my PC because I can replace it if it dies and I use RAID storage, so everything has redundancy to it. When DVR's go to a chip based storage device they will in theory be much more reliable ,stable and faster. Mem chips WILL get to a price point where they can compete with disk storage. Just imagine a DVR where you plug in your store and go and transfer to or from your DVR, so much easier, thats if the Hollywood greed barons don't try to kill the tech first.

 

[griz_fan]

That is why I have no interest in a DVR right now,they rely on a MECHANICAL storage device, thats fine for my PC because I can replace it if it dies and I use RAID storage, so everything has redundancy to it. When DVR's go to a chip based storage device they will in theory be much more reliable ,stable and faster. Mem chips WILL get to a price point where they can compete with disk storage. Just imagine a DVR where you plug in your store and go and transfer to or from your DVR, so much easier, thats if the Hollywood greed barons don't try to kill the tech first.

Pu-lease! Sheesh... You won't see solid-state hard drives with the capacity or cost per bit to match platter-based hard drives for many years. The desire for more storage will grow at a much higher rate any way. You might as well hold out for holographic storage or holodecks. Hard drives are reliable enough for DVR use. They are relatively inexpensive, and can be easily replaced. And, if you think solid-state storage is bullet-proof, you're fooling yourself. Memory chips fail, too.

 

[chasby]

GOT NEW 622 w/L4.01 Software in 2 Days !!!!!

In less than 2 business days I received my replacement 622 and it's up and running with the new software L4.01 installed.


chasby

 

[kb7oeb]

They are relatively inexpensive, and can be easily replaced.

For dish maybe but they make hard for the customer to replace. To me hard drives should be user replaceable like vacuum tubes used to be.

 

[Sammy033]

For dish maybe but they make hard for the customer to replace. To me hard drives should be user replaceable like vacuum tubes used to be.

I wouldnt want to be responsible for damage or injury caused by (for all I know) inexperienced people poking around the guts of a machine to replace a hard drive. Sure many people know what they are doing. But many others are DIY types who think working inside electronics is the same as replacing stereo cables. There are also plenty of people who sue for their own mistakes and its no laughing matter. And.... even experienced people make mistakes and break things.

However, there are removable SATA drive bays and a DVR is the perfect place for one. Its more expensive but worth it. As for external USB, I want it for the 622 but I dont know if direct playback from one is a good idea. Thats assuming it would even have that ability.

 

[bhelms]

>> sign << Yeah, I grew up in a time where I spent some part of many Saturdays with my dad at the DIY tube tester in a local hardware or electronics store trying to deal with whatever the latest problem with the TV was. I guess we could build the electronics with the old "idiot" cord that was hard attached to the cover so the power was removed when the back came off. Even as unreliable tubes were, the more complex things keep getting the more chances we have for something to go wrong. That said, some components could be user-serviceable, but that seems to be a concept that went the way of the tube many years ago...