Netflix streaming

[lindat]

I was overjoyed when Dish added Netflix streaming to the menu, but my joy was short lived. When I try to use either channel it is listed on the channel does not come in. I called support and their solution was to go thru the menu. That worked once, but now has the same issue.

Anyone else experiencing this issue?

 

[dweber]

First check to see if your receiver is connected to the internet.I

Next you can Reset Netflix to Defaults to see if this fixes it.
To reset Netflix to Defaults do the following:
1) Hit the Home Button 3 times
2) Select Tools
3) Select Reset to Factory Defaults
4) Select Reset Netflix to Defaults
After doing this you will need to login to Netflix again.
Hopefully this will fix the issue you are having with Netflix.

Sent from my KFGIWI using the SatelliteGuys app!

 

[charlesrshell]

What is your Internet speed?

 

[lindat]

First check to see if your receiver is connected to the internet.I

Next you can Reset Netflix to Defaults to see if this fixes it.
To reset Netflix to Defaults do the following:
1) Hit the Home Button 3 times
2) Select Tools
3) Select Reset to Factory Defaults
4) Select Reset Netflix to Defaults
After doing this you will need to login to Netflix again.
Hopefully this will fix the issue you are having with Netflix.

Sent from my KFGIWI using the SatelliteGuys app!

Thanks I will try this.

What is your Internet speed?

[automerge]1577810844[/automerge]

What is your Internet speed?

• Download Speed 53.7 Mbps (6712.5 KB/sec transfer rate)
• Upload Speed 11.61 Mbps (1451.3 KB/sec transfer rate)
• Latency 37 ms

 

[charlesrshell]

I would think your Internet speed is good enough for Netflix.

 

[lindat]

First check to see if your receiver is connected to the internet.I

Next you can Reset Netflix to Defaults to see if this fixes it.
To reset Netflix to Defaults do the following:
1) Hit the Home Button 3 times
2) Select Tools
3) Select Reset to Factory Defaults
4) Select Reset Netflix to Defaults
After doing this you will need to login to Netflix again.
Hopefully this will fix the issue you are having with Netflix.

Sent from my KFGIWI using the SatelliteGuys app!

Nope - did not work....

 

[Juan]

Are you hardwired or wireless to your router?

Sent from my SM-G950U using the SatelliteGuys app!

 

[HipKat]

Who is your Internet provider, how is the Hopper connected to the Internet and are you using a router provided by your ISP or are you using your own router?

 

[Juan]

Is there a logon option on the hopper for a wireless router?... silly but.....

Who is your Internet provider, how is the Hopper connected to the Internet and are you using a router provided by your ISP or are you using your own router?

Sent from my SM-G950U using the SatelliteGuys app!

 

[HipKat]

Is there a logon option on the hopper for a wireless router?... silly but.....

Sent from my SM-G950U using the SatelliteGuys app!

Yes, but some routers don't work well with WIFi connections on the Hoppers

 

[DISH Support]

I was overjoyed when Dish added Netflix streaming to the menu, but my joy was short lived. When I try to use either channel it is listed on the channel does not come in. I called support and their solution was to go thru the menu. That worked once, but now has the same issue.

Anyone else experiencing this issue?

We would love to check some things with you to help get this resolved. What error are you getting when you try accessing Netflix? Or, what does the screen do if no error message displays?

 

[lindat]

Are you hardwired or wireless to your router?

Sent from my SM-G950U using the SatelliteGuys app!

Wireless to router. All other streaming service work just fine. Only Netflix thru Dish has this issue.

 

[lindat]

We would love to check some things with you to help get this resolved. What error are you getting when you try accessing Netflix? Or, what does the screen do if no error message displays?

There is no error. The ap will not load - it flashes in and out. And... its a nightmare to get out of the ap because it does not load and flashes on the screen.

 

[lindat]

Yes, but some routers don't work well with WIFi connections on the Hoppers

Everything else works just fine. It is only Netflix I cant get to load.

 

[lindat]

Is there a logon option on the hopper for a wireless router?... silly but.....

Sent from my SM-G950U using the SatelliteGuys app!

ATT - no logon for router.

I would think your Internet speed is good enough for Netflix.

Yes, I can stream it jut fine thru the TV - it is only thru Dish that there is a problem.

 

[HipKat]

Everything else works just fine. It is only Netflix I cant get to load.

Yep. That’s how it goes. I had one the other day everything worked except the voice remote. Put in a HIC, fixed!