My son got me a new Diamond 9000HD off of eBay - it is brand new, was still in the shrink wrap when he got it. Prior to this I had a Pansat 2500A with several dishes hooked up via a 4 input DISEqC switch and four 22 kHz tone switches, which I guess is a DISEqC 1.0 setup. Anyway, I guess I expected to hook the Diamond up in place of the Pansat (I have limited shelf space so can't have both hooked up) and just do some blind scans and go. Alas, it is turning out not to be nearly that simple. Please bear in mind that the Pansat 2500A is the ONLY other FTA receiver I've ever used, so where things don't work as they did on the Pansat I feel kind of lost.
So I just want to ask some questions and see if maybe you Diamond users can set me in the right direction.
1) The first thing I noticed was that this unit can scan satellites, but apparently only transponders you have previously programmed in. I'm assuming there is no true blind scan, such as is on the Pansat?
2) There are functions that seem to be missing. For example, I cannot for the life of me figure out how to add a satellite and have it show the correct position (in degrees). I can take one of the several 0.0E vacant satellite positions and try to re-use them (so far, with a stunning lack of success) BUT I can't get it to display anything other than 0.0E. Note: In case it matters, I do NOT have a motorized dish that is controlled by the Diamond (the only movable dish I have is an old C-band dish which is moved using an analog C-band receiver; the Diamond is slaved off that dish). Anyway, what is the correct way to add a SATELLITE (not a transponder) - if it's in the manual I'm missing it!
3) I DID try appropriating one of the unused satellite spots (0.0E) for AMC-18 to get certain signals that are supposed to be there (the ones on 3780 H). ;-) I set it up and tried everything I could think of but no way would the receiver find those signals. I had thought the Diamond could receive these, they are supposed to be FTA and unencrypted. I also tried Galaxy 28 and couldn't pull anything in there also. Note that I seem to have no trouble pulling in standard definition signals, and my DISEqC/tone switch setup appears to be working exactly as it did under the Pansat, as long as I specify a "standard" LNB. I just can't seem to pick up the hi-def stuff so far. Are there ANY high-def signals that the Diamond should be able to pick up consistently that I can use for testing purposes? Assuming, of course, that I don't have the only Diamond out there that can't pick up AMC-18.
4) I'm guessing that you can upgrade the software using the USB port on the front (that I nearly couldn't find). But, I don't have a USB stick, except for a 64 MB unit that I got free-after-rebate a few years ago and never found a use for (surprisingly, it is USB 2.0). Would that be large enough? The Diamond9000HD.zip file I downloaded from the company's web site is only 2.5 MB so I'm guessing yes, if so my only question then is do I unzip the file to the USB stick or will the receiver accept the zipped file as is? The software currently on the receiver is 0.10 (August 22, 2007) and the CH Version (whatever that is) is E006. Any specific hints on upgrading?
5) Of course it's not letting me record anything, because I have nothing plugged into the USB port. I'm assuming you can plug in an external hard drive, but what format does the drive have to be formatted in? I have an external 200 GB drive doing nothing useful at the moment but it was formatted by a network storage device that uses some weird format that nothing else can read. I'm assuming it would be best to let the receiver re-format it, but what puzzles me is that the only USB port on the thing seems to be the one on the front. You mean I have to leave that little door hang open any time I have the external drive hooked up? I understand putting the USB slot on the front for swapping a stick in and out, but not having to leave a door open to access it. Am I missing another hidden USB port somewhere?
Please understand that I'm probably a bit older than some of the rest of you, so new technology confuses me sometimes. Thankfully I haven't yet got to the point that I can't figure out how to use the remote, but this new receiver doesn't seem nearly as intuitive as my old Pansat, and therefore any hints anyone has would be much appreciated (especially with regard to picking up those HD signals).
So I just want to ask some questions and see if maybe you Diamond users can set me in the right direction.
1) The first thing I noticed was that this unit can scan satellites, but apparently only transponders you have previously programmed in. I'm assuming there is no true blind scan, such as is on the Pansat?
2) There are functions that seem to be missing. For example, I cannot for the life of me figure out how to add a satellite and have it show the correct position (in degrees). I can take one of the several 0.0E vacant satellite positions and try to re-use them (so far, with a stunning lack of success) BUT I can't get it to display anything other than 0.0E. Note: In case it matters, I do NOT have a motorized dish that is controlled by the Diamond (the only movable dish I have is an old C-band dish which is moved using an analog C-band receiver; the Diamond is slaved off that dish). Anyway, what is the correct way to add a SATELLITE (not a transponder) - if it's in the manual I'm missing it!
3) I DID try appropriating one of the unused satellite spots (0.0E) for AMC-18 to get certain signals that are supposed to be there (the ones on 3780 H). ;-) I set it up and tried everything I could think of but no way would the receiver find those signals. I had thought the Diamond could receive these, they are supposed to be FTA and unencrypted. I also tried Galaxy 28 and couldn't pull anything in there also. Note that I seem to have no trouble pulling in standard definition signals, and my DISEqC/tone switch setup appears to be working exactly as it did under the Pansat, as long as I specify a "standard" LNB. I just can't seem to pick up the hi-def stuff so far. Are there ANY high-def signals that the Diamond should be able to pick up consistently that I can use for testing purposes? Assuming, of course, that I don't have the only Diamond out there that can't pick up AMC-18.
4) I'm guessing that you can upgrade the software using the USB port on the front (that I nearly couldn't find). But, I don't have a USB stick, except for a 64 MB unit that I got free-after-rebate a few years ago and never found a use for (surprisingly, it is USB 2.0). Would that be large enough? The Diamond9000HD.zip file I downloaded from the company's web site is only 2.5 MB so I'm guessing yes, if so my only question then is do I unzip the file to the USB stick or will the receiver accept the zipped file as is? The software currently on the receiver is 0.10 (August 22, 2007) and the CH Version (whatever that is) is E006. Any specific hints on upgrading?
5) Of course it's not letting me record anything, because I have nothing plugged into the USB port. I'm assuming you can plug in an external hard drive, but what format does the drive have to be formatted in? I have an external 200 GB drive doing nothing useful at the moment but it was formatted by a network storage device that uses some weird format that nothing else can read. I'm assuming it would be best to let the receiver re-format it, but what puzzles me is that the only USB port on the thing seems to be the one on the front. You mean I have to leave that little door hang open any time I have the external drive hooked up? I understand putting the USB slot on the front for swapping a stick in and out, but not having to leave a door open to access it. Am I missing another hidden USB port somewhere?
Please understand that I'm probably a bit older than some of the rest of you, so new technology confuses me sometimes. Thankfully I haven't yet got to the point that I can't figure out how to use the remote, but this new receiver doesn't seem nearly as intuitive as my old Pansat, and therefore any hints anyone has would be much appreciated (especially with regard to picking up those HD signals).