Mysterious D9223 Problem--HELP!

[hotwire132002]

Hey,

I'm working with our local access station and high school to start up a newscast. Long story, but we licensed the CNN Newsource feeds and we're working to configure the receiver--a Scientific Atlanta D9223.

So--long story short--I took the receiver and a monitor outside, aimed the dish, got a signal strength of 53ish according to the D9223 (61ish according to my Pansat 2500a), and picked up the CNN Feeds.

Here's where it gets mysterious--I took the video equipment back inside, hooked it back up, got a signal level of 53 again--but this time, no matter what I seem to try, I get a "NO LOCK" and "No Signal" message on the D9223. I can pick up the unencrypted channels on AMC-3 using the Pansat, and I'm actually using the exact same cable I used when I hooked everything up outside--and yet I can't get a signal with D9223.

I've factory reset the unit a few times, quadruple-checked the connections and settings, and still no luck.

Any ideas? I'm out of 'em. Thanks in advance for any suggestions!

 

[rkrenicki]

The reciver may have lost authorization.. You may need to call CNN and have the reciever reauthorized.

If I recall correctly, the D9223 also has a quality meter, as well as a signal meter.. what does it show?

Can you recieve the unencrypted channels with the D9223? or have you only tried the PVu+ channel

 

[Wholeshoe]

If your looking for DVB clear stuff with the PowerVu D9223 you have to put it in another mode. I will forward the instructions to you.

Wholeshoe

 

[rkrenicki]

Another thing I should say is, was the D9223 provided by CNN? If so, then you should not monkey around with its settings... Instead I would call CNN and get it reauthorized.