"Regarding our distribution of MPEG4 HD channels at full resolution, please understand that we strive to offer a robust package of HD services at the best possible resolution without serious degradation in picture quality. The HD market is relatively new and we are actively researching new technology that support the needs of our customers and our business. You may, from time to time, see fluctuations in the picture quality as we add more HD services and implement new systems and strategies. Your patience and support in this effort is greatly appreciated."
What the hell????
What the hell????