GOOD question. You aren't using a USB powered drive, are you?
No, it's an AC powered Western Digital 640GB MyBook
GOOD question. You aren't using a USB powered drive, are you?
If you have seen any of my other posts, I am having issues getting my DVR function to work with my EHD on my 211. My service has been activated, everything is hooked up properly, correct software, etc. I have a brand new Western Digital MyBook 640GB EHD. Straight out of the box, I hooked it up to my 211, the 211 recognized the drive and gives me the message to call and activate the service(which I have already done and been charged for). Here is my stupid question. Since I've never had an EHD, is there anything I need to do to format the drive before it's hooked up to the receiver or should it do that itself when it's hooked up to the receiver? I'm just trying to think of anything that could be wrong on my end that is keeping me from being able to utilize the service. I apologize if this isn't the correct thread to ask this, but I figured anyone looking here may be able to provide some insight. Thanks in advance.
Yes, turns out I had bad info on that, which I got here:
http://www.satelliteguys.us/1590225-post87.html
I made an assumption about the 211k which was wrong, and it was reinforced. I apologize for the confusion.
I went home during lunch time and called dish to activate my vip211k EHD feature. They activated it and I never got the hard drive format screen. I waited for an hour and chatted with tech support but they couldn't find anything wrong. I tried for one more hour and got back to work. No luck.
I have a 120GB NetDisk 7200rpm AC powered USB hard drive. After I connect that to receiver I got the 499 screen to activate. I did activate and nothing happened after that. Will give it a try in the evening.
Any help appreciated. Thank you.
Yeah, I've read all that stuff. It doesn't really address my question. I'll get it figured out. I appreciate your direction though!
Yeah, I've read all that stuff. It doesn't really address my question. I'll get it figured out. I appreciate your direction though!
Then, after your receiver formats your drive, you will be able to see screens just like in post #19:
http://www.satelliteguys.us/dish-network-forum/155400-my-211-dvr-function-activated.html#post1596963
Hi all
My experience:
Connected a new WD 640 HD. 211 presents screen 499. Called the automated center and "activated". Nothing happened after that. An hour and 20 minutes later called CSR. 15 or 20 minutes later: "We can't help you, all our troubleshooting procedures are what you did, unplug and re-plug receiver. Maybe we can send you a rehit of the signal". I sighed, and said "yes".
Then, I disconnected the drive, power off and on the receiver, reconnected, etc., always to watch the 499 screen again... This continued for a while...
At last, I reset the receiver, by pressing the front power button for several seconds. Watched everything come back and still received the 499 screen . I was almost defeated...
THEN...
3 or 4 minutes after the 499 screen had disappeared and I was (with the TV on) reading the forums, I received a "your DVR has been activated" screen. Went on and reformatted the drive, watched the receiver reset itself a couple of times, and VOILA!, I am in business!! DVR is working (at least pause, FF, Skip fwd and bwd, etc.. Have not recorded anything yet.
TOTAL TIME: 2:30 hours
Good luck! And patience!