So I am going to start with that I really like the Hopper and Joey setup, but I have one big complaint. Since I have had it (over 2.5 years) every time we have back to back recordings it takes 2 tuners to record for the 4 minutes while the recordings overlap. With all of the technology in the PTAT that records 4 channels at once on one tuner how is it that they can not make this work. I have called several times to advanced tech support and they agree that it is an issue but no one knows if they are even working on fixing the issue. Is there someone we can contact about this issue to let them know this is a big headache and get it in front of the development team to fix?