"moving" with Dish

[dfecarter]

I know with Directv, it wasn't particularly tricky to call up and inform CS that I had "moved" and change your service address - thus getting locals for area you've "moved" to. Is the same typically the case with DIsh? That is to inform them that I've moved and reinstalled the equipment on my own and then ask that my locals be updated on my acct. Realizing naturally that you have to keep spotbeams in mind.
Thanks!

 

[aaronwt6]

Yes, its pretty easy. A simple phone call should do the trick. If they ask about installing the equipment just tell them its all hooked up and ready to go.

 

[Ronnie-]

It is very easy to do. In fact, with dish, you can even do it through online chat from their website.

 

[KE4EST]

It is very easy to do. In fact, with dish, you can even do it through online chat from their website.

Yep or just PM a DIRT member here.

 

[dfecarter]

thanks guys!

 

[rdale]

I had one that refused to do it unless it was inspected by a Dish rep, just a few months ago. Not sure what that was all about?

 

[Ronnie-]

I had one that refused to do it unless it was inspected by a Dish rep, just a few months ago. Not sure what that was all about?

In cases like that, simply hang up and call back. Odd though.

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[Mr Tony]

there have been on cases here where Dish sends mail or an item (Roku at the time) to the physical which doesnt exist and it comes back "no address found" so then they moved the person back home (to say the billing address if they can) and red flagged their account

 

[dare2be]

I had my Roku sent to my service address even though I requested it be sent to my billing address. So my parents call me and ask what is this package that was sent to me at their address.

 

[comfortably_numb]

The good is, the Blockbuster Online service will ONLY send DVD's to your billing address, which works well for those of us who are "moved."

 

[Mr Tony]

I had my Roku sent to my service address even though I requested it be sent to my billing address. So my parents call me and ask what is this package that was sent to me at their address.

that fine if the address exists. But for ones where it doesnt truly exist that opens the can of worms

 

[Ronnie-]

that fine if the address exists. But for ones where it doesnt truly exist that opens the can of worms

That's true, had that issue with directv before I swapped. Obviously not their fault, but I learned to be more clear about things.

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[dare2be]

that fine if the address exists. But for ones where it doesnt truly exist that opens the can of worms

That was my point. It's safer to use an address of someone you know and trust, if at all possible.

 

[MikeD-C05]

I've been a "mover" for over 10 years and I have had a few hicups here and there over ship it to my billing address rather than my service address. It usually gets returned if there is no one at my service address. Because it is a business address. So I just re call them and Stress it to them to get it sent to my BILLING address and the second one goes there. The only other option was to "move"home to get them to send it to my real address. I use the online chat now for any moves and it works like a charm.