I recently moved into a condo with a dish that everyone shares. I was told that I could just go and buy a receiver, which I got one from Best Buy, and just call Directv and have it activated. But when I have tried installing it, I can only get a signal on the odd transponders. Two people from Directv have come out to look at it and they have both ended up telling me that I just need to contact my property mangager and find out who did the original installation of the dish. When I did that, they just told me to call Directv. I am hoping that this is something easy that I can fix, because no one else seems to know how to help me.
Moved into Condo with shared dish! HELP!
- Thread starter lclark425
- Start date
- Latest activity Latest activity:
- Replies 10
- Views 2K
- Status
If all the other residents on that same dish are fine, then I would try another receiver you know works (maybe one other the other residents) or another brand or model receiver.
That condo system is probably stacked, meaning that the even transponders have been moved up in frequency and then piggybacked onto the same coax line. On your end you need a destacker to bring the evens back down so that your receiver can use them. The receivers that the others are using have a destacker builtin.
I'm surprised, well not really, that the DirecTV guys didn't think of this.
I'm surprised, well not really, that the DirecTV guys didn't think of this.
Here is an example of a destacker. http://www.solidsignal.com/prod_display.asp?main_cat=204&CAT=&PROD=SD575
Another option is to have the original installers supply you with this device.
I'm sure a search on the web can find them less expensive.
Here's another place. http://www.system-high.com/detail.aspx?ID=8720
Another option is to have the original installers supply you with this device.
I'm sure a search on the web can find them less expensive.
Here's another place. http://www.system-high.com/detail.aspx?ID=8720
Are the other people on the shared dish working?
Ask them what wodel they have or where they got the de-stacker if that is needed (if they know) or if they know the installer. If you have others working on that shared dish, they will be a wealth of knowledge.
Ask them what wodel they have or where they got the de-stacker if that is needed (if they know) or if they know the installer. If you have others working on that shared dish, they will be a wealth of knowledge.
DirecTV D-10 and Hughes SD-HBH both have destackers built in. If you do not have one of these models you can always call D* and have them ship you one to replace the one you have and not incur the non-activation fee.
Uplink said:
Careful ... not sure about your area, but in the MN and surrounding states the HSP installers know nothing about L-Band (stacked) systems and will kick the job telling you to call the L-Band system's servicer. On several occasions we have had to go undo what the HSPs have done when bypassing our system to serve their customer, taking out the balance of active subs in the building.
FWIW!
- Status
