Came to the site last night late and it wasn't up. Had some message about security, blah, blah, blah? Now the menu across the top where I could mark all forums read is gone?? Did we get hacked or what?
Missing?
- Thread starter Lone Gunman
- Start date
- Latest activity Latest activity:
- Replies 9
- Views 1K
- Status
Now you done it! Scott told us not to break is web site while he's on vacation. We're in trouble now.
Yea I'm having issues too
http://www.satelliteguys.us/threads/298608-Sorry-guys
Yea I'm having issues too
http://www.satelliteguys.us/threads/298608-Sorry-guys
Last edited:
I wonder if this is why the FTA Manuals and Firmware sections now give me "File Not Found". Or did that get made into paying members-only sections? I couldn't find any announcement on it.
No its not been made paying members only. There are a few things that are set back up as of yet. Scott will fix it all back to normal next week when he gets back home and settled.
That's what I thought. The event was more serious than I thought, after finding/reading that long thread about what happened. When I tried accessing the site that night, and couldn't at first, I just entered the fta section directly. Luckily Firefox had that exact URL saved and it worked. Things like that are why I would never want to run a website, like defending your castle with just a handful of soldiers.
A lot of it has to do with where the sites are hosted. My racing forum, which I run by myself was originally hosted on a server up in Michigan. He was cut rate hosting and a "one man show" and that showed as every time I turned around there was either malware on my site or his server was down. After a few years of that crap I moved the site and forum to Godaddy.com where I only pay a small amount more a month for hosting but in the past 3 years I've only had one incident where my site wasn't available and that was about 4 months ago when their servers crashed from an internal problem. Can't remember the exact time it was down but probably not more than an hour or so.
As far as hackers go, they usually go after the hight traffic sites like Sat Guys so that kinda lets me off the hook as I only have 340 or so members. That and I'm a "not for profit" board too, ie, I pay for hosting out of my own pocket and administer it myself so if it goes down I'm not out of any money as don't have any sponsors to please.
"Site Admins Ain't Nobody's Hero!"
Yup this week was a perfect storm. But it could have been MUCH worse, and today we are A LOT more secure then we were a few days ago.
No passwords were compromised, but as I tell people if you want to change your password then you should change your password.
To be honest (insert embarrassed graphic here) a lot of the issues we had after Wednesday Nights events were MY FAULT. In trying to figure out how to get us back online I disabled a lot of things in the admin panel... I was so frantic I didn't remember everything I turned off. Then another stupid thing I did was I turned off the navigation manager in the admin control panel which messed up the navigation bar at the top of the page. When people were telling me that it was broken I did a restore of a style file to try getting it back... unfortunately that style I uploaded was the wrong one and wiped out some of the settings like Whats New... I do have a backup of the styles at my office, but like a dummy I shut my computer down for the week so I cant remote access it and get the backed up file. And after all of that it wasn't the style what was the problem.. the problem was I turned OFF the navigation manager so I actually overwrote the working settings. (whoops)
The other part of this perfect storm was the updated SatelliteGuys app came out. While I was expecting the update to come out, I was not expecting them to change the URL for the program to be changed from SatelliteGuys.US to SatelliteGuys.COM. That was something we talked with them about doing and they were SUPPOSED to coridinate with us on a cutover date to the .com address. That didn't happen they just cut over and .COM was not ready to go... thats why everyone was getting the error. I had to setup .COM from the ship which was a slow painful process.
The final issue the internet itself... on the ship the internet worked, and sometime when it was snappy and other times it was slow... it was always the slowest the most when I was REALLY needing it to be fast. But luckily (THANK YOU GOD) this was the FIRST WEEK that the ship has ever offered UNLIMITED INTERNET on board. Without it it would have cost me over $1,000 in internet fees.
I am flying home today, I am actually sitting in the airport now waiting to get on the plane back to Hartford. Once I get back tomorrow I will dive in and fix the rest of the things I broke when I was trying to get us back online.
I would like to ask all members to do the British thing and "Keep Calm and Carry On" and no longer discuss the events from Wednesday. There is no reason to scare other members as everything has been patched and fixed and I am confident no user data has been compromised. While no site will ever be 100% hacker proof I have made a number of changes to give us the best security we have ever had. In addition I have taken other appropriate action which I can not publicly discuss. From here on out I will no longer be talking about what happened, its time to carry on and continue working to make SatelliteGuys better for you!
This was a perfect storm for us, and we learned a lot. Again I am sorry for all the issues, as many of them were my fault in trying to get things back online for you! We had a great week on our cruise and some very exciting things are coming to SatelliteGuys.US!
Stay Tuned!
No passwords were compromised, but as I tell people if you want to change your password then you should change your password.
To be honest (insert embarrassed graphic here) a lot of the issues we had after Wednesday Nights events were MY FAULT. In trying to figure out how to get us back online I disabled a lot of things in the admin panel... I was so frantic I didn't remember everything I turned off. Then another stupid thing I did was I turned off the navigation manager in the admin control panel which messed up the navigation bar at the top of the page. When people were telling me that it was broken I did a restore of a style file to try getting it back... unfortunately that style I uploaded was the wrong one and wiped out some of the settings like Whats New... I do have a backup of the styles at my office, but like a dummy I shut my computer down for the week so I cant remote access it and get the backed up file. And after all of that it wasn't the style what was the problem.. the problem was I turned OFF the navigation manager so I actually overwrote the working settings. (whoops)
The other part of this perfect storm was the updated SatelliteGuys app came out. While I was expecting the update to come out, I was not expecting them to change the URL for the program to be changed from SatelliteGuys.US to SatelliteGuys.COM. That was something we talked with them about doing and they were SUPPOSED to coridinate with us on a cutover date to the .com address. That didn't happen they just cut over and .COM was not ready to go... thats why everyone was getting the error. I had to setup .COM from the ship which was a slow painful process.
The final issue the internet itself... on the ship the internet worked, and sometime when it was snappy and other times it was slow... it was always the slowest the most when I was REALLY needing it to be fast. But luckily (THANK YOU GOD) this was the FIRST WEEK that the ship has ever offered UNLIMITED INTERNET on board. Without it it would have cost me over $1,000 in internet fees.
I am flying home today, I am actually sitting in the airport now waiting to get on the plane back to Hartford. Once I get back tomorrow I will dive in and fix the rest of the things I broke when I was trying to get us back online.
I would like to ask all members to do the British thing and "Keep Calm and Carry On" and no longer discuss the events from Wednesday. There is no reason to scare other members as everything has been patched and fixed and I am confident no user data has been compromised. While no site will ever be 100% hacker proof I have made a number of changes to give us the best security we have ever had. In addition I have taken other appropriate action which I can not publicly discuss. From here on out I will no longer be talking about what happened, its time to carry on and continue working to make SatelliteGuys better for you!
This was a perfect storm for us, and we learned a lot. Again I am sorry for all the issues, as many of them were my fault in trying to get things back online for you! We had a great week on our cruise and some very exciting things are coming to SatelliteGuys.US!
Stay Tuned!
We appreciate all that you do for the forum, Scott. And I'm sorry you're vacation got derailed! Maybe the next one will be a real vacation.
- Status
