Long time lurker, first time caller. Great site; it helped me greatly learning about dishes.
I received dish network service in Jan. 2011. All was good until the other day when my apartment decides my dish is outside of my exclusive area. I did lots of research and questioning to be sure it would be OK where it is at. If I knew I was going to have this problem, wouldn't have ordered.
Currently, I live on a second floor apartment and the dish is attached to the rail, by no means in a destructive way. Undo the bracket and back to normal. Simple. I have a 1000.4 dish and has to stick out and angle the correct way. I am not sure if this is outside my 'exclusive area' and balcony vs. patio is a bit confusing at first. Is the rail the balcony?
All of this was approved by management in January; but now we have different management (in case they try to argue that point). I was able to get the permission formed signed by the old management, but the contractor who installed the dish took it. I have not had this experience before, so I willingly gave him the form and did not get a copy of my own. I called dish and they are going to try and contact the contractor to get a copy of the form to me, if possible.
I have insurance. Putting the dish in a bucket or tripod is not possible because of the needed angle. If for some reason I'm on the losing end, Are there any other options? I like dish network, don't want to get rid of it and surely do not want to pay the cancellation fee in bulk (unless they allow me to pay that off).
I received dish network service in Jan. 2011. All was good until the other day when my apartment decides my dish is outside of my exclusive area. I did lots of research and questioning to be sure it would be OK where it is at. If I knew I was going to have this problem, wouldn't have ordered.
Currently, I live on a second floor apartment and the dish is attached to the rail, by no means in a destructive way. Undo the bracket and back to normal. Simple. I have a 1000.4 dish and has to stick out and angle the correct way. I am not sure if this is outside my 'exclusive area' and balcony vs. patio is a bit confusing at first. Is the rail the balcony?
All of this was approved by management in January; but now we have different management (in case they try to argue that point). I was able to get the permission formed signed by the old management, but the contractor who installed the dish took it. I have not had this experience before, so I willingly gave him the form and did not get a copy of my own. I called dish and they are going to try and contact the contractor to get a copy of the form to me, if possible.
I have insurance. Putting the dish in a bucket or tripod is not possible because of the needed angle. If for some reason I'm on the losing end, Are there any other options? I like dish network, don't want to get rid of it and surely do not want to pay the cancellation fee in bulk (unless they allow me to pay that off).
to SatelliteGuys Conwac. OTARD says you are allowed by law to keep your Dish if it is in your exclusive area. I would think that the rail is your exclusive area. I wish you luck.