Losing signal until dish is disconnected

tserface

New Member
Original poster
Jul 30, 2012
2
0
Creswell, OR
Thanks for this forum. I've enjoyed reading posts for a long time and now I have a question of my own to ask.

We have a problem that is kind of driving us crazy. We have a 622DVR on a separate dish. Everything worked fine until we had it relocated from the top of a shed over about 20 feet onto a fence post (tall) instead. The tech says he gets plenty of line of sight of satellite from there.

After it was moved we wake up every morning with it stuck in the downloading schedule screen (the blue one with the progress bar that has green ticks). Except we don't get any green ticks and when we go to the diag screen we don't have any signal.

To fix the problem we go out to the dish and unscrew the RF connector (coax) from the dish and wait a few minutes, then screw it back in and the signal comes back. We sometimes have to do this twice (could be we're not waiting as long). After then the schedule screen starts progressing and then the TV comes back.

Resetting the DVR (either by unplugging or rebooting with the power switch) makes no difference unless we disconnect and reconnect the dish first.

We have replaced the LNB, the cable, the DVR, and I even replaced the circuit breaker for the outlet where it's plugged in, but it still happens. We tried plugging the DVR directly into the wall, into a surge protector, and into a receptacle on a completely different circuit.

The tech swears it couldn't be the placement of the dish, but that's the only thing that is different from when it worked before.

When it works we have about 55 signal on all satellites so the signal strength is pretty good normally.

The only thing we haven't replaced is the diplexer that merges the signal back for TV2, but the tech doesn't think that would be it either.

Has anyone every had this experience. It's frustrating because we keep losing shows it should be recording.

We tore the shed down so can't easily move it back.

Tom
 
When you unscrew the fitting from the dish you are removing the 18 volts from the dish. Unscrewing from the back of the receiver should do the same thing, my guess is you have a short that is shutting down the receivers power supply. Disconnecting allows the power supply to reset. Look for a stinger on the fitting at the dish or any place that had new fittings installed during the move.
 

Setting up additional Joey with HDMI

Install booked for tomorrow

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