Looking for a Complete Fee Listing - Receivers, Protection Plan, Returned Check, etc

[eacalhoun]

There must be a fee list somewhere, but I cannot find it. I have searched the DISH site, plus a forum search here - because I've seen a link to such a list in the past around here. This frustrates me for new customers who get many freebies at sign-up, then are shocked by all of the fees when they see their first bill. DISH interpretation: "Bend over and grab the ankles". So after my brief rant, can someone (or DiRT) direct me to a fee list for receivers (Hoppers, Joeys, and older), fees for services, fees for early cancellation of services, etc. And to any DIRT member - please request that DISH post this conspicuously on their website. Thanks!

Eric

 

[navychop]

I've asked for the same and was referred to obscurity. I agree, it should be clearly posted. I wonder if we found it and the hits went up, if it would get moved.

Sore point with me, in case you didn't notice.


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[Teehar]

I agree with both of you.It shouldn't take an act of congress to find out all the fees and costs.It's not just Dish that does this sort of thing though.

 

[rglore]

Log in to Dish.com and select support, then billing, then fees, then show all for a complete list.

 

[Scherrman]

I had posted a pretty good list of fees in another thread not too long ago but I can't remember where it was. I can make up a new list, I know most of them off the top of my head.

Edit: Found it, http://www.satelliteguys.us/threads/312587-722k-vs-211k-reciever?p=3185984#post3185984

 

[Tampa8]

Found it on the Dish site in two places, and in seconds....

http://www.dish.com/downloads/legal/Residential-Agreement.pdf?WT.svl=undefined

http://www.mydish.com/support/fees?WT.svl=contentArea

 

[Scherrman]

Found it on the Dish site in two places, and in seconds....

http://www.dish.com/downloads/legal/Residential-Agreement.pdf?WT.svl=undefined

http://www.mydish.com/support/fees?WT.svl=contentArea

Ok, that's a much better list than what I posted.

 

[tpa6]

Fee List from Dish.com, Support|Billing|Fees

[h=1]Fees[/h] [h=2]Appointment Related[/h]

Tech Visit	$95
Tech Visit with Protection Plan	$15
Custom Work	$50
Plus Dish Upgrade	$100
Movers	$100
Movers WildBlue	$100

[h=2]Shipping Related[/h]

Shipping & Handling	$17
Expedited Shipping Surcharge	$20
Extended Shipping Surcharge (Alaska/Hawaii/Puerto Rico/Virgin Islands)	$20
Receiver/Smart Card Replacement	$75

[h=2]Miscellaneous[/h]

Late Payment	$7
Returned Check/EFT	$10
Programming Change[SUP]1[/SUP]	$5
Programming Change - Adult[SUP]1[/SUP]	$20
Protection Plan Change[SUP]2[/SUP]	$25
Agent Assist - Payment	$5
Agent Assist - PPV	$5
Primary Receiver[SUP]3[/SUP]	$9

[SUP]1[/SUP] If removed within 30 days of adding service.
[SUP]2[/SUP] If removed within 120 days of adding service.
[SUP]3[/SUP] An equipment rental fee of $9 for the first leased receiver activated is included in your primary programming package price. The tax associated with this fee has been included in the Taxes section in the Statement Detail


[h=2]Disconnect Related[/h]

Commitment Cancellation
New Connect (prorated)	$480
Dish'n It Up (prorated)	$240
HD Free For Life (prorated)	$240

Unreturned Equipment
Sling Receiver	$400
HD DVR Receiver	$300
HD Receiver	$200
SD Receiver	$100
Smart Card	$50
LNB	$50

You Are Welcome!

 

[GaryPen]

It seems that Dish has a lot of fees. It's odd that they don't mention that in their commercials when they say they are better than DirecTV because DirecTV has a lot of fees.

 

[boba]

Found it on the Dish site in two places, and in seconds....

http://www.dish.com/downloads/legal/Residential-Agreement.pdf?WT.svl=undefined

http://www.mydish.com/support/fees?WT.svl=contentArea

Hopper fees are incorrect pre May 22 still listed.

 

[Teehar]

Wow $75 for a replacement card.Used to be $50.What's with the $9 primary receiver fee?

 

[eacalhoun]

Ok, that's a much better list than what I posted.

Thanks so much, Tampa8 and Scherrman. Now, Scott, would this thread qualify to be a sticky?

Eric

 

[navychop]

I'm about to SCREAM!

HERE'S what they should list, in addition (& it ain't at that link):

Monthly fees:
500 series......................$X
ViP211 series..................$Y
ViP622/722 series...........$Z
ViP922 series..................$A
First Hopper...................Free
Additional Hoppers..........$B
Joey..............................$C each
DVR fee for D, E & F:......$G
Whole home DVR fee:.....$H
SuperDuper Flip remote: $I
Pink DVR fee:.................$J
Spiffy fee:......................$K

etc, etc

AND include the package prices on the same page. Heck, I go to my coax cableco and get two pages of fees, and I don't think that includes package fees.

IOW, ALL charges should be easily located in one place. Granted, up front fees will vary- so list the max and note some may qualify for discounts, or say something to the effect "upgrade to Hopper ranges from $0 to $200 for the first Hopper." etc.

It ain't hard. I think it should make it easy for the customer, or for us to reference ONE PLACE and calculate the costs for the newbies. Having to go thru building a system to determine your costs should be optional. Charts are quicker for determining certain things.

I'm feeling MUCH BETTER now.

 

[navychop]

Thanks so much, Tampa8 and Scherrman. Now, Scott, would this thread qualify to be a sticky?

Eric

Not without more information, IMHO. And someone designated to update it.

 

[Mr.Byron]

So the cost of disconnecting before your commitment is up with Dish is 40 dollars a month (for each remaining month)? Or am I missing something?

Disconnect Related

Commitment Cancellation
New Connect (prorated)	$480
Dish'n It Up (prorated)	$240
HD Free For Life (prorated)	$240

 

[Laddyboy]

So the cost of disconnecting before your commitment is up with Dish is 40 dollars a month (for each remaining month)? Or am I missing something?

Disconnect Related

Commitment Cancellation
New Connect (prorated)	$480
Dish'n It Up (prorated)	$240
HD Free For Life (prorated)	$240

Commitment is for 24 months.

 

[harshness]

It seems that Dish has a lot of fees. It's odd that they don't mention that in their commercials when they say they are better than DirecTV because DirecTV has a lot of fees.

I think the difference is that the DIRECTV fees aren't particularly optional. Many things they charge itemized fees for are pretty much compulsory with a standard install.

As an example, it appears that if you order up a Plus HD DVR (or a Genie), you get nailed with a $25 Advanced Receiver Fee that includes Whole Home DVR service even though you can't effectively use it. The fee also covers DVR service for the account and access to HD programming.

With a single Hopper on the account, DISH charges just $12 for DVR service if you agree to autopay to get free HD.

DIRECTV has to credit quite a number of fees to get to their advertised prices.

 

[Mr.Byron]

Commitment is for 24 months.

Yes, but what is the prorated commitment? I don't know the differences between "new connect" "dish it up" and "HD free for life." Are those 3 different programs or could you have more than one (I don't know which one I got, I do get HD free and I got the Hopper deal about 14 months ago)? Thanks

 

[harshness]

Yes, but what is the prorated commitment?

The prorate is exactly what it says. You pay for the fraction you haven't yet paid. If you punch out after 14 months, you pay 10/24's of the total fee.

 

[harshness]

Wow $75 for a replacement card.Used to be $50.

The other guys charge "up to" $150.