I had Orby last year with my own Winegard dish. I tried to put it back up this week but the neighbor's tree has grown and blocks the signal intermittently. The dish needs to go on the roof and I am not doing that. I speculated how much Orby would charge to move my dish and went to their installation menu. To my surprise they are running a special at $25 for their dish, locals antenna and installation. I took the offer and could save my Winegard dish for a possible FTA project someday.
When I received the installation confirmation email the fine print at the bottom stated that I would be getting a Fedex tracking number when the equipment ships. I had assumed the installer would bring the equipment. I chose the earliest possible installation date at next Monday afternoon (2 working days). I then called Orby as I found it highly unlikely that the equipment would arrive by installation time. The customer representative said that most installers do bring the equipment and that would be the case for my order. They need to update their email.
I happened to mention that I do not need the locals antenna. On those rare occasions that there is a local crisis I can get a couple of local affiliates with a loop antenna on the back of my TV. Other than that, I prefer to read the newspaper. The CSR said that locals are required for the system to work properly. I did not have a local antenna connected to my Winegard dish and it worked just fine. Unless there is something different about their dish I see no reason to have the extra antenna in the wind on the roof and a handy place for birds to sit and make a mess. Is this true that the local antenna is required with the Orby supplied dish?
When I received the installation confirmation email the fine print at the bottom stated that I would be getting a Fedex tracking number when the equipment ships. I had assumed the installer would bring the equipment. I chose the earliest possible installation date at next Monday afternoon (2 working days). I then called Orby as I found it highly unlikely that the equipment would arrive by installation time. The customer representative said that most installers do bring the equipment and that would be the case for my order. They need to update their email.
I happened to mention that I do not need the locals antenna. On those rare occasions that there is a local crisis I can get a couple of local affiliates with a loop antenna on the back of my TV. Other than that, I prefer to read the newspaper. The CSR said that locals are required for the system to work properly. I did not have a local antenna connected to my Winegard dish and it worked just fine. Unless there is something different about their dish I see no reason to have the extra antenna in the wind on the roof and a handy place for birds to sit and make a mess. Is this true that the local antenna is required with the Orby supplied dish?