I sent this message to voom and I got a reply.
My message:
This company is wrongfully confusing and misleading the voom subscribers we have been left out in the cold on what's going on and have only hear bits and pieces from third party site. The only thing that even signaled something was wrong is when I went on voom.com and I get a notice saying this will be shut down. I am unpleased with how you are handling the voom costumers and vary sad you would shut such a great service down, your company should be ashamed at its self for not letting voom take off. As usual when new things get bumpy people like to take the quickest way out. Give us a chance to prove we can make the system work.
Their response:
Thank you for contacting us about VOOM. We appreciate the opportunity to provide you the broadest and best quality of HD programming available and are committed to continuing to deliver that service.
As you may have heard, Cablevision’s recently announced agreement with EchoStar involves an agreement to sell to the company’s Rainbow 1 satellite and certain other related assets. Separately, Cablevision has announced a letter of intent under which VOOM HD LLC, a new company set up by the Dolan family, will acquire the actual VOOM programming and service. Under the terms of this letter, VOOM HD, which is a strong believer in VOOM, will continue providing our state-of-the-art service to customers.
All of us at VOOM are excited about the opportunities that this new agreement will provide to continue building the VOOM service. We will communicate to you additional information on our future plans as we move forward.
If you have any further questions, please e-mail us or call 1-800-GET-VOM (1-800-438-8666).
Danny D.
VOOM Sales Representative
My message:
This company is wrongfully confusing and misleading the voom subscribers we have been left out in the cold on what's going on and have only hear bits and pieces from third party site. The only thing that even signaled something was wrong is when I went on voom.com and I get a notice saying this will be shut down. I am unpleased with how you are handling the voom costumers and vary sad you would shut such a great service down, your company should be ashamed at its self for not letting voom take off. As usual when new things get bumpy people like to take the quickest way out. Give us a chance to prove we can make the system work.
Their response:
Thank you for contacting us about VOOM. We appreciate the opportunity to provide you the broadest and best quality of HD programming available and are committed to continuing to deliver that service.
As you may have heard, Cablevision’s recently announced agreement with EchoStar involves an agreement to sell to the company’s Rainbow 1 satellite and certain other related assets. Separately, Cablevision has announced a letter of intent under which VOOM HD LLC, a new company set up by the Dolan family, will acquire the actual VOOM programming and service. Under the terms of this letter, VOOM HD, which is a strong believer in VOOM, will continue providing our state-of-the-art service to customers.
All of us at VOOM are excited about the opportunities that this new agreement will provide to continue building the VOOM service. We will communicate to you additional information on our future plans as we move forward.
If you have any further questions, please e-mail us or call 1-800-GET-VOM (1-800-438-8666).
Danny D.
VOOM Sales Representative
