Just had Comcast at my house

[NYRANGERS]

I took everyones advice and called Comcast in to look at the SA8000HD because it just shuts off. He said that it is built in the software that after 2 hours of idle time it goes into shutdown mode. Kinda like Standby in a computer. He also said that the choppy picture and popping audio was because I had programs saved in the DVR. He explained that the more things you have saved the more frequent it will happen. It was pretty bad with me and I only used 17% of the space in the box. He said that he knew of no new channels that were coming in my area. Thanks again for the advice.

 

[philhu]

That is all total Bullsh!t.

DVR's do NOT go off after 2 hours. You are watching the thing, and it does not know if you are there or not.

Choppy, from storing programs? More bullsh*t!

Have them take it back. IT IS defective. Probably a bad hard drive!

 

[goober22]

Yep, it should not shut off after 2 hours. There is a firmware addition that will shut the unit down after 1am (between 1-5), I believe, if you do not touch a remote button. But then, all you have to do is press a button. it gives you a warning first and it appears that it is MSO optional so not all areas do it.

There is no other "idle" shutdown.

 

[NYRANGERS]

Yep, it should not shut off after 2 hours. There is a firmware addition that will shut the unit down after 1am (between 1-5), I believe, if you do not touch a remote button. But then, all you have to do is press a button. it gives you a warning first and it appears that it is MSO optional so not all areas do it.

There is no other "idle" shutdown.

I guess thats it because it did shut down around 1am everytime it did shut down

 

[goober22]

Okay. You probably have the firmware that adds that "feature". i guess its to save wear on the drive. If you are watching during that time, it should give a warning and allow you to touch a button to override it. If you have it running at night to listen to the music channels - I guess they want you to get a radio!

 

[bcshields]

gives it a time to update guide info and program stuff as well.