Sorry, need to vent. I did 2 referrals back in August. I got credit for one, and the other they have no recollection of. I gave up trying to get the 50 dollar credit for the 2nd referral because it was a lost cause, and honestly I'm not even sure if the person I referred did the referral properly, but I'm still fighting with them for my 5 free pay per view movies. I have 2 chat sessions stating that they keep sending me the coupons yet I never receive them. Today I had a very long chat session in which the CSR said "they could not help me, and I needed to call a 1 800 number" I lost it... Called the number and got someone who could barely speak engrish and gave me the same song and dance. They said they could see that I was getting a 5 dollar credit, but couldnt verify that I was a club dish member. HELLO??? She finally broke down and said I should have the PPV certificates in 7-10 business days. We'll see. Anyone else get this run around, or is it just me.
Why have a chat function when after waiting 20 minutes you're told to call
(03mk) Irish C. GJ3: In relation to the Clubdish Kit, you need to call this number 1-888-920-GIFT.
######: why?
(03mk) Irish C. GJ3: They will be the one to track the kit that was sent to you. They are the ones in-charge for this.
#####: no, last time I went through chat, the person was able to track it for me
######: apparently you dont know how to
######: thanks
***********EDIT************* Just got an email with THREE coupon codes... Unfortunately Club Dish is suppose to give you FIVE coupons... I'm over it. I give in.
Why have a chat function when after waiting 20 minutes you're told to call
(03mk) Irish C. GJ3: In relation to the Clubdish Kit, you need to call this number 1-888-920-GIFT.
######: why?
(03mk) Irish C. GJ3: They will be the one to track the kit that was sent to you. They are the ones in-charge for this.
#####: no, last time I went through chat, the person was able to track it for me
######: apparently you dont know how to
######: thanks
***********EDIT************* Just got an email with THREE coupon codes... Unfortunately Club Dish is suppose to give you FIVE coupons... I'm over it. I give in.
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