Hi Guys,
First of all, thank you for all of the incredible information that's been provided on this message board. I've been scouring it for months trying to figure out whether to wait for DirecTv to come out with their newest Tivo box or to give up Tivo and go with the VIP922.
Being I like the programming and deal better on Dish - I called right away this morning and signed up once the 922 was available.
So I was offered the 922 at a reduced cost of $200 as a new customer and I'm very happy with that. The problem is, the customer service representative didn't know much about the technology and what she did think she knew.. confused the hell out of me. So here is a recap of my installation order and I'm pretty confused as to whether it will provide what I was hoping (which may have been too much!):
I have 3 HD TVs.
TV1 - VIP 922
TV2 - DuoDVR 722
TV3 - Will have a remote that will navigate and play shows from TV2.
Now, I told her that I thought that with the 922 that I could record and then view any show in any other room in the house with a Multi-Room Extender. She said yes, this will be included in your install and your installer will know this. I asked if there was an additional fee for these extenders and she said no. I told her it's listed on the Dish site as a "companion product" and asked her if she was certain that it would be included during install for TV2 and TV3 and she insisted it was. Thing is, I am not confident that she is correct.
Here was my final question to her and her answer:
So you are saying, that I can record and view shows on TV1 and view them on TV1, TV2 and TV3 and I can record and view shows on TV2 and view them on TV2 and TV3? She says: Yes.
I just don't understand why the setup wouldn't just be the 922 on TV1 and 211's on TV2 and TV3 to obtain the same functionality. It just seems confusing and maybe a possible bonus, as I'll have another DVR to store stuff - but considering the 922 HD is huge, I don't think I'll need the space. Also, do I thought that using the 722 doesn't allow me to view HD on the 2nd TV it's utilized for, but will the 922 override that.
Gosh, I'm so confused.
I'm not technical like you guys and I could really use some help here if you have the time to take on my confusion.
I guess ultimately, what I'd like to know is:
1. Is the current installation setup the way to go?
2. If not, should I call and change it and if so, to what?
3. Can I change it on-site with the installer or do I have to call and change it beforehand?
4. Am I trying to accomplish a setup that is unattainable? ie. being able to record in one room and watch it in all the others?
I'll leave this here as I've already confused myself in typing it. Haha.
Thanks in advance!
Regards,
Heather
First of all, thank you for all of the incredible information that's been provided on this message board. I've been scouring it for months trying to figure out whether to wait for DirecTv to come out with their newest Tivo box or to give up Tivo and go with the VIP922.
Being I like the programming and deal better on Dish - I called right away this morning and signed up once the 922 was available.
So I was offered the 922 at a reduced cost of $200 as a new customer and I'm very happy with that. The problem is, the customer service representative didn't know much about the technology and what she did think she knew.. confused the hell out of me. So here is a recap of my installation order and I'm pretty confused as to whether it will provide what I was hoping (which may have been too much!):
I have 3 HD TVs.
TV1 - VIP 922
TV2 - DuoDVR 722
TV3 - Will have a remote that will navigate and play shows from TV2.
Now, I told her that I thought that with the 922 that I could record and then view any show in any other room in the house with a Multi-Room Extender. She said yes, this will be included in your install and your installer will know this. I asked if there was an additional fee for these extenders and she said no. I told her it's listed on the Dish site as a "companion product" and asked her if she was certain that it would be included during install for TV2 and TV3 and she insisted it was. Thing is, I am not confident that she is correct.
Here was my final question to her and her answer:
So you are saying, that I can record and view shows on TV1 and view them on TV1, TV2 and TV3 and I can record and view shows on TV2 and view them on TV2 and TV3? She says: Yes.
I just don't understand why the setup wouldn't just be the 922 on TV1 and 211's on TV2 and TV3 to obtain the same functionality. It just seems confusing and maybe a possible bonus, as I'll have another DVR to store stuff - but considering the 922 HD is huge, I don't think I'll need the space. Also, do I thought that using the 722 doesn't allow me to view HD on the 2nd TV it's utilized for, but will the 922 override that.
Gosh, I'm so confused.
I'm not technical like you guys and I could really use some help here if you have the time to take on my confusion.
I guess ultimately, what I'd like to know is:
1. Is the current installation setup the way to go?
2. If not, should I call and change it and if so, to what?
3. Can I change it on-site with the installer or do I have to call and change it beforehand?
4. Am I trying to accomplish a setup that is unattainable? ie. being able to record in one room and watch it in all the others?
I'll leave this here as I've already confused myself in typing it. Haha.
Thanks in advance!
Regards,
Heather