If I return my Voom

[passing_ships]

If I decide to terminate my "no obligations" Voom subscription, I know I have to return my receiver. Uninstalling the dish from my roof is another matter. Will Voom pay the installer to uninstall the dish? Do they even want the dish back?

 

[Sean Mota]

Ye, they will. They will take everything back.

 

[jgantert]

Does everything include the cables that came with the STB (component, DVI, composite, phone)?

-John

 

[Seawaves]

I think that Voom should just take back the STB and let you keep the dish in case you ever want them back.

 

[kryten98371]

What does VOOM do with all the "used" equipment?

I know just by reading this forum that some have had VOOM removed. What is voom doing with all that used equipment? Are they just recycling it back to the customers? Will I be getting someone elses equipment? What about the missing parts? Maybe that's why some have reported that the installers are missing parts?

I signed up for VOOM twice now (first time, I wasn't "in the system" ). I have my install scheduled for June 15th. I am just wondering what I will get when the installer arrives. Will it be someone elses problem setup?

 

[Rhodemaster]

Anyone done a uninstall yet?

Has anyone gone thru with a uninstall yet? Would be nice if we could get a post with someones feedback who has gone thru this process. I can't imagine a tech coming out and rolling up the RG6. The STB, dish and OTA ant. would be my guess.

 

[jgantert]

I know just by reading this forum that some have had VOOM removed. What is voom doing with all that used equipment? Are they just recycling it back to the customers?

According to the customer agreement you could get new or reconditioned equipment if you lease.

"...we will have the right, at our discretion, to replace it with new or reconditioned equipment..."

-John