To: All Active Broadband Dealers
Introducing the new HN7000S Systems
Beginning as early as July, Hughes will begin to introduce the new HN7000 modems to consumers. The introduction of the HN7000 unit will allow consumers to take advantage of the 2nd-generation satellite broadband application "DVB-S2", which provides enhancements thru increased NOC capacity and out-route traffic. In addition, the new application will allow the system to adjust to obtain the best transmission rates.
In addition to the new HN7000 modems, Hughes will also be introducing a new Radio Unit, aptly named the Anubis. Anubis was the Egyptian god who laid Osiris to rest...hence, the Anubis radio unit is ultimately planned to replace the current Osiris radio units. The Anubis will have two variants, one of which will be a lead-free unit and will meet RoHS (Restriction of the use of Hazardous Substances) standards. Although both units are interchangeable, the lead-free unit will be Hughes' first step into beginning to produce RoHS products to meet RoHS-compliant products.
Accompanying the introduction of the HN7000 system and the RoHS compliant Radio Units, is the planned introduction of the HughesNet Activation CD. The Activation CD is planned to be included with the HN7000 system and to be used when performing the installation. Use of the Installation application will verify the customer's PC meets minimum hardware requirements, while also preparing the customer's computer for use with the HN7000 system by maximizing the computer's settings.
Additional details concerning the HN7000, Anubis radio unit and Hughes Activation CD will be released as the introduction of each item nears. To prepare for the introduction of these units, Hughes has prepared a new Installer certification course and test; the HNS7000S Consumer Installation Course and HNS7000S Consumer Installation Certification Test. To prepare for the introduction of the soon-to-be-released items, each DiRECWAY-certified DW7000 Installation Technician is required to visit the HughesNet Learning website () and complete the HNS7000S Installation course and the HNS7000S Certification test.
Attached is a document providing complete instructions for accessing the site, updating the Profile and completing the curriculum. Each Installer should complete the process on his or her own. Please ensure each Installer has completed the task by July 17th. Doing so will ensure the Installer and your Dealership are prepared to continue to perform HughesNet installations once the new technology is introduced.
For those of you who have been around thru the DiRECPC, DW4000, DW6000 and ultimately the DW7000 days...the planned introduction of the new technologies is yet another step in providing a better customer experience with HughesNet products...and one step closer to the much anticipated introduction of the Spaceway system. Please ensure your Dealership is prepared, by ensuring each Installation Technician is prepared by completing the newly introduced certification curriculum as quickly as possible. Great things lay ahead!!
Introducing the new HN7000S Systems
Beginning as early as July, Hughes will begin to introduce the new HN7000 modems to consumers. The introduction of the HN7000 unit will allow consumers to take advantage of the 2nd-generation satellite broadband application "DVB-S2", which provides enhancements thru increased NOC capacity and out-route traffic. In addition, the new application will allow the system to adjust to obtain the best transmission rates.
In addition to the new HN7000 modems, Hughes will also be introducing a new Radio Unit, aptly named the Anubis. Anubis was the Egyptian god who laid Osiris to rest...hence, the Anubis radio unit is ultimately planned to replace the current Osiris radio units. The Anubis will have two variants, one of which will be a lead-free unit and will meet RoHS (Restriction of the use of Hazardous Substances) standards. Although both units are interchangeable, the lead-free unit will be Hughes' first step into beginning to produce RoHS products to meet RoHS-compliant products.
Accompanying the introduction of the HN7000 system and the RoHS compliant Radio Units, is the planned introduction of the HughesNet Activation CD. The Activation CD is planned to be included with the HN7000 system and to be used when performing the installation. Use of the Installation application will verify the customer's PC meets minimum hardware requirements, while also preparing the customer's computer for use with the HN7000 system by maximizing the computer's settings.
Additional details concerning the HN7000, Anubis radio unit and Hughes Activation CD will be released as the introduction of each item nears. To prepare for the introduction of these units, Hughes has prepared a new Installer certification course and test; the HNS7000S Consumer Installation Course and HNS7000S Consumer Installation Certification Test. To prepare for the introduction of the soon-to-be-released items, each DiRECWAY-certified DW7000 Installation Technician is required to visit the HughesNet Learning website () and complete the HNS7000S Installation course and the HNS7000S Certification test.
Attached is a document providing complete instructions for accessing the site, updating the Profile and completing the curriculum. Each Installer should complete the process on his or her own. Please ensure each Installer has completed the task by July 17th. Doing so will ensure the Installer and your Dealership are prepared to continue to perform HughesNet installations once the new technology is introduced.
For those of you who have been around thru the DiRECPC, DW4000, DW6000 and ultimately the DW7000 days...the planned introduction of the new technologies is yet another step in providing a better customer experience with HughesNet products...and one step closer to the much anticipated introduction of the Spaceway system. Please ensure your Dealership is prepared, by ensuring each Installation Technician is prepared by completing the newly introduced certification curriculum as quickly as possible. Great things lay ahead!!