HR22 receiver turns on by itself

[Blueridge66]

The past week or so I've been finding the DTV receiver is ON in the morning. Also the guide has been randomly popping up with no interaction from us.
As background we were gone for 3 weeks and I remotely program several programs to record. When we got home I noticed the receiver was ON.
Also during the timeframe we were gone there was a firmware update to 0x4e2 on 11/30/11. I forced an update and it's still showing the same version.
Any similar experiences with this problem?

 

[Jimbo]

The past week or so I've been finding the DTV receiver is ON in the morning. Also the guide has been randomly popping up with no interaction from us.
As background we were gone for 3 weeks and I remotely program several programs to record. When we got home I noticed the receiver was ON.
Also during the timeframe we were gone there was a firmware update to 0x4e2 on 11/30/11. I forced an update and it's still showing the same version.
Any similar experiences with this problem?

When you turn the recvr on with remote programing, (I'm guessing your talking about setting it thru your Cell phone or online ?).
I am not sure if the recvr will be told to shut off when done or not.

However, the recvr is never off anyways, the only thing different is that the front lights are turned off, the recvr runs all the time in case you turn it on and want to watch something in the buffer.

As for the new software, that was a NR (National Release) so you'll get that version again till a new one comes out unless you get into the Cutting Edge beta software.

In this particular case, I don't see anything to worry about.

Now if it turns on and off on it's own, thats another issue, coming on with a program your wanting to record is normal.

 

[Blueridge66]

When you turn the recvr on with remote programing, (I'm guessing your talking about setting it thru your Cell phone or online ?).
I am not sure if the recvr will be told to shut off when done or not.
Did it online. Not sure either.

However, the recvr is never off anyways, the only thing different is that the front lights are turned off, the recvr runs all the time in case you turn it on and want to watch something in the buffer.
I'm aware the receiver is always powered but the front lights with be off when it's "turned off" with the front bottom or remote. The lights will be off when we go to bed and on in the morning with no action on our part. Also the menu randomly popping up is a new anomoly.

As for the new software, that was a NR (National Release) so you'll get that version again till a new one comes out unless you get into the Cutting Edge beta software.
I was just confirming the 11/30/11 was the latest.

In this particular case, I don't see anything to worry about.

Now if it turns on and off on it's own, thats another issue, coming on with a program your wanting to record is normal.
This is what's happening... only just the ON. So far no time has it turned off.

Should also mention this was a refurbished receiver replacing a HR22 unit with a failed HDMI port. No way of knowing the reason the unit was refurbished and it's worked from mid-summer until this latest episode.

 

[Jimbo]

Should also mention this was a refurbished receiver replacing a HR22 unit with a failed HDMI port. No way of knowing the reason the unit was refurbished and it's worked from mid-summer until this latest episode.

Interesting ....
You can try a Reset and see if that helps, if you haven't yet.

As for the Refurbished issue, I've had refurbished unit for quite some time now (both my Hr20's are) and they have both been running normal all along.

 

[harshness]

Sounds like the remote receiver section may be hinky if it is doing random button presses.

Do you have a new LED or plasma TV in the room or have you rearranged furniture recently? Some TVs are known to mess with IR signals.

 

[Rey]

is the OP using the original D* remote or one like for example the harmony remote? this exact same thing happened to a friend of mine and it was the remote. some of the keys were sticking and causing similar issues the op has.

 

[raoul5788]

Sounds like the remote receiver section may be hinky if it is doing random button presses.

Do you have a new LED or plasma TV in the room or have you rearranged furniture recently? Some TVs are known to mess with IR signals.

Some lcd television do cause problems, but it's usually by blocking signals, not by causing random button presses. I'd think your suggestion of the remote receiver section going bad is more likely.

 

[Blueridge66]

The room has not been rearranged.
I'm using a DTV remote... model RC32. I'm experimenting with it under a pillow out of sight of the receiver.
Not sure if a power disconnect does the same as a red button reset but when I checked the firmware version I did unplug for 30 seconds and repowered.
Thought I'd check to see if others have had a similar problem. I'll keep notes and if it continues give TS a call.

 

[Rey]

pull the batteries out for awhile and see what happens

 

[Blueridge66]

Since I posted the "problem" I'll followup with what I think was causing the receiver to come on at random times.
One of the front buttoms (Menu) was partly depressed. I wasn't obvious but when I looked carefully you could tell it wasn't fully out.
Now for the interesting part..... I think it was the wife's roomba that initially caused the problem. The receiver is on a bottom shelf that sits very close to the carpet. If I don't push the receiver back flush with the shelf the roomba tries to match with it during it's room cleaning chores. I've noticed it will routinely bump the receiver several times as it cleans the room. I thinking this is what pushed the botton
Any case I got the buttom fully out and no randoms behavior for several days.

 

[Jimbo]

Since I posted the "problem" I'll followup with what I think was causing the receiver to come on at random times.
One of the front buttoms (Menu) was partly depressed. I wasn't obvious but when I looked carefully you could tell it wasn't fully out.
Now for the interesting part..... I think it was the wife's roomba that initially caused the problem. The receiver is on a bottom shelf that sits very close to the carpet. If I don't push the receiver back flush with the shelf the roomba tries to match with it during it's room cleaning chores. I've noticed it will routinely bump the receiver several times as it cleans the room. I thinking this is what pushed the botton
Any case I got the buttom fully out and no randoms behavior for several days.

Thats if, blame the vacuum !

 

[kattheaunt]

My R22-100 came on by itself today. I was in the bedroom and heard the program (since its connected to the sound system). The RC64R remote was on the table. I had been napping so had not touched anything and it wasn't performing a scheduled recording.

I live in an apartment. Could someone else's remote have turned on my receiver? This has happened a couple of other times as well. Weird.

Sent from my iPhone using SatelliteGuys

 

[raoul5788]

It's certainly possible. Do any of your neighbors have Directv? Is your remote set for rf? It would pretty much have to be for that to happen.

 

[kattheaunt]

My remote is set to IR. If my neighbors have tv, then it's D* because we were all forced into it by the management company. I'm in a steel reinforced concrete high rise. The walks between my apartment and the neighbor are concrete, as well as the floors & ceilings. I have no idea if that makes a difference.

I love D* but the middleman company I'm forced to deal with is the worst company I have EVER had to associate with.

Ah well, not too worried about the receiver unless it starts happening a lot.

Sent from my iPhone using SatelliteGuys

 

[kattheaunt]

My remote is set to IR. If my neighbors have tv, then it's D* because we were all forced into it by the management company. I'm in a steel reinforced concrete high rise. The walls between my apartment and the neighbor are concrete, as well as the floors & ceilings. I have no idea if that makes a difference.

I love D* but the middleman company I'm forced to deal with is the worst company I have EVER had to associate with.

Ah well, not too worried about the receiver unless it starts happening a lot.

Sent from my iPhone using SatelliteGuys

Sent from my iPhone using SatelliteGuys

 

[cave1376]

Do the channels change by themselves? How about the guide, does it pop up by itself?

 

[kattheaunt]

Not so far. Just comes on.

Sent from my iPhone using SatelliteGuys

 

[jdspencer]

I would suspect a random IR interference signal turning it on.