Hopper 3 4K / HD Question

[charlesrshell]

Are you getting any programs in Netflix in 4K? For that matter, any programming from any source in 4K on those Fire Sticks?

Spot checking aground I am not finding anything in Netflix 4K. Also checking other movie programs I don't see anything in 4K. What is the 4K program you were watching in Netflix? I will see what my Fire Stick has.

 

[Bobby]

Spot checking aground I am not finding anything in Netflix 4K. Also checking other movie programs I don't see anything in 4K. What is the 4K program you were watching in Netflix? I will see what my Fire Stick has.

Check to make sure you have your Fire Stick settings set for 4K. Display and Sounds, Display, Video Resolution set to Auto (up to 4K Ultra HD)...

 

[charlesrshell]

Check to make sure you have your Fire Stick settings set for 4K. Display and Sounds, Display, Video Resolution set to Auto (up to 4K Ultra HD)...

That was it Bobby. I just saw it in Dr Google and changed the setting right before your post. I am sure glad that is fixed. I wonder why my Internet speed is faster in Wifi mode. It jumped up to 213.27 Mbps. Thanks again for your help.

 

[Bobby]

That was it Bobby. I just saw it in Dr Google and changed the setting right before your post. I am sure glad that is fixed. I wonder why my Internet speed is faster in Wifi mode. It jumped up to 213.27 Mbps. Thanks again for your help.

Glad to help, that's what we are here for!

 

[long dog]

If this has asked already, please forgive me. Are you subscribed to the 4K package from Netflix?

 

[charlesrshell]

If this has asked already, please forgive me. Are you subscribed to the 4K package from Netflix?

Yes, premium plan

 

[Bobby]

If this has asked already, please forgive me. Are you subscribed to the 4K package from Netflix?

He was seeing 4K on his Hopper and on his TV app so, yes, he has Premium.

 

[charlesrshell]

He was seeing 4K on his Hopper and on his TV app so, yes, he has Premium.

I don't know how my FS video setting got changed. 4K was working ok when I first installed it. Anyway, lesson learned and glad it is fixed now. Bobby, wonder why my Internet speed got faster when I switched to WiFi. It went from 94.09 Mbps thru the Ethernet adapter to 213.27 Mbps when I switched to WiFi. I thought Ethernet was always faster. I have the 1G service from Charter.

 

[Bobby]

I don't know how my FS video setting got changed. 4K was working ok when I first installed it. Anyway, lesson learned and glad it is fixed now. Bobby, wonder why my Internet speed got faster when I switched to WiFi. It went from 94.09 Mbps thru the Ethernet adapter to 213.27 Mbps when I switched to WiFi. I thought Ethernet was always faster. I have the 1G service from Charter.

I have heard that WIFI is faster on the Fire Stick but I went to ethernet when I noticed I was getting buffering on WIFI. Not a hint of buffering since.You don't need extra 119 Mbps anyway!

 

[pattykay]

I have heard that WIFI is faster on the Fire Stick but I went to ethernet when I noticed I was getting buffering on WIFI. Not a hint of buffering since.You don't need extra 119 Mbps anyway!

It is simple. WIFI is faster, but less reliable. The ethernet provides a more stable connection, with a more consistent speed.

 

[charlesrshell]

I have heard that WIFI is faster on the Fire Stick but I went to ethernet when I noticed I was getting buffering on WIFI. Not a hint of buffering since.You don't need extra 119 Mbps anyway!

Thanks. I am going to connect the Ethernet back up.