I have DIRECTV and live in Costa Rica. DIRECTV supplied me with a Hughes HIRD D7 decoder. The following options work on, for example, the history channel. Spanish and English in audio (these options selectable), Portugese subtitles (selectable), but Spanish subtitles do not work when selected! I need Spanish subtitles. How do I get them. The problem is not the selectable options in the menus. Could it be the program card. Any assistance would be appreciated!