Help!!!!

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tthom85

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May 12, 2011
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Ok so recently I got directv the tech came out and installed it about two weeks ago on the day of the install the tech fried three hd receivers two in my bedroom and one in my living room. Come to find out I had three electrical sockets with reverse currents in my bedroom the tech tells me this caused the receivers to fry and that I should have electrician come out to fix it. So he gets an extension cord to plug the receiver up to a good socket and everything is fine with the bedroom receiver now so he moves on to the living room and he blows another receiver in there but this time there isn't any reverse currents in electrical sockets. He goes ahead and hooks up another receiver and everything is fine. I call an electrician to fix the reverse currents in my bedroom and to check out the electical sockets in my other rooms and everything checks out fine. A couple a days ago the receiver in my living room frys again and call directv to have a tech come out and replace it. So the tech comes in and starts hooking up the new receiver and as soon he hooks up the HDMI cord from the receiver to my tv it pops fire and my tv goes off and won't come back . The tech says I have electrical problem going on and that it wasn't his fAult my tv was fried. Here's the problem I had my tv, blu ray, and Xbox 360 hooked up I didn't have a problem but as soon as directv receiver is hooked up theres a problem. I had an electrician come out he said everything is ok. So what should I do ?
 
Get documentation from your qualified electrician that every is actually good and 110% correct and file a claim with DirecTV. "popping fire" I can't really see happening from a SAT receiver especially from an HDMI video port, but hey I am no electrician and this will boil down between your electrician and DirecTV and the contract install company that has been doing the work. Good luck & keep us updated.
 
Grounding issues can explain those symptoms. Adding a sat receiver introduces another path to ground which can explain why you didn't have problems with your other gear.

If you had multiple outlets with reversed hot and neutral, it is obvious a qualified electrician did not do all your electrical work. If the same incompetent idiot did all the wiring, chances are your grounding/ bonding is messed up as well.

Personally I would have the whole electrical system checked out by a good licensed electrician. You could be living with a dangerous situation!

It is also possible the sat tech did not pay attention to the grounding of the sat system in which case I would think you would have a pretty strong case against the installer or DirecTV for negligence. However, if outlets were indeed wired wrong, I would tend to side with the tech on this.
 
Reverse polarity will NOT cause a recvr to not work.

As mentioned, have the electrician do a complete inspection of all your outlets and switches and your ground.

Get it documented.

IF the D* recvrs are bad (possibly shorted out of the box) then your breaker should catch it.
 
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